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Custom Color Set
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66,689 Verified Client Reviews |
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LOVE the colorI have very fine, short hair so I don't need much to do my hair. Still it is cheaper to do my own hair. 0 of 0 people found this review helpful. Did you? |
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The best hair coverage ever!Covers hard to color gray and the all over coverage is Amazing! I would recommend eSalon for the ease and convenience as well! 0 of 0 people found this review helpful. Did you? |
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AwesomeI really like the way it was packaged and sent to me. The color needs a little adjusting, but it still looks great! 0 of 0 people found this review helpful. Did you? |
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GreatMy Grey is not showing yet. Great so far. Dye is lasting after wash 0 of 0 people found this review helpful. Did you? |
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Absolutely awesomeHow great it was to create my color and it was dead on and sent to my home. Best salon idea ever. 0 of 0 people found this review helpful. Did you? |
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hair dye kitlove the colour, easy to use. But condition of hair wasent good. Feels dry and not shiny. 0 of 0 people found this review helpful. Did you? |
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Good natural color, still a little brassy thoughI like the natural color, it's still coming out a little brassy/reddish though, and I would prefer to have a more Ashy blonde hue. Thanks! 0 of 0 people found this review helpful. Did you? |
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Not good for long or graying hair.. Not Salon qualityThe color seemed great at first but it didn't last long and seemed to wash out and dull in some areas and not others.. It also didn't cover all of my grays and the he ones it did were completely gray again from roots to tips with in 2 weeks of coloring each time.. Also never seemed to have enough color to completely cover my hair because of the length and thickness. I was told I would have 2 bottles per shipment and complete 100% guaranteed gray coverage. This product may be good for average length and non grayibg hair but it did not live up to the promises told to me or the hype... The only time I had multi deminsions and shine was when it was fading in several areas and I used BioSilk on it.. Also the shampoo that you offer isn't very good for extended use and for the size of the bottle not a great deal.. I found Nexxus of that's 4 times the amount for the same price or less and is so much better for my hair.. I will say that your customer setvice is 5 stars! When your company charged me and shipped a order to my old address I called and you guys immediately refunded me and promptly changed my address in your system. I had already changed it online but apparently it didn't save or get transferred to the shipping department but the lady I spoke to was more than friendly and helpful.. I've never had a nicer and smoother interact from CS from online sales... keep that up and maybe inprove your product some and you've got a goldmine!! Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAley - While we're pleased to hear you had a great experience with our customer service, we're sorry to hear that your formula did not provide the gray coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results and excellent coverage for you individual needs. Again, we apologize you were unhappy with your results and hope to provide you with a tailored color that can provide better gray coverage. |
Re. Hair colorI'm sorry but the last color was not good it looked very orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara- We’re sorry that you were unhappy with the results of this order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
WASTE OF $$$ An I feel like I was suckeredthis was the most disgusting experience ever!!!1 the color stuck to my hair like glue and would absolutely not rinse out. I ended up have to use shampoo several times in order to be presentable. It looked like I had stuck my head in a vat of motor oil. gross... so I am sure that washing it lead to the color not staying but for about two weeks, if that... I am so upset that I wasted my money and that it was not made clear to me that when you order, you are enrolled in recurring shipments, so now not only did I waste one round now it is double my money wasted.... I would give less than one star for this product.... Can't cancel soon enough and absolutely do not recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We are truly sorry that you were unhappy with your experience. We truly value you as a client and we would love to help with you both issues in addition to issuing a refund for you. We will be reaching out to you shortly. |