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Color Set
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66,713 Verificado Comentarios de clientes |
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Poor directionsI finally had a chance to color my hair, it took a while because I hurt my right shoulder and can't lift my arm over my head. Anyway, this is the 3rd time using your product and I am just not impressed. I go step by step per the instructions and I am not liking the results. Not covering my gray, and I had over 1/2 the bottle left over and trust me I did exactly as the instructions said, though It did not mention anything about applying the color to the bulk of my hair, only the ends and roots and I used some in the shower as, again, instructed. Not sure if I am going to continue using eSalon to color my hair. Disappointed in Carmichael. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not very goodWas very disappointed in the product. Used it the first time by myself, followed directions & wasn't happy with the outcome. Lasted very short length of time. Thought it was something I did incorrectly so I took it to my hairdresser & had her apply it. Was just as disappointed then also. Color didn't even last 4 weeks--red was totally gone & the gray was back and very prominent. Don't know if something can be done or if it's worth trying again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Wrong color!!I sent a picture of my dirty blonde hair with blonde highlights to the colorist. They send me light brown. I figured they knew what they were doing. They did not. I now have brown roots and blonde hair! Help! There's no where on the site to email a request for a new color or advice as to what to do now, so I have to wait until they are open in the morning. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Great colorGreat product great color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLove the convenience of coloring my hair at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good overall nice color!Liked the color looks and feels great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great productI love how simple it is to do myself. I also love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Was hoping for something good and they deliveredI am so glad I didn't spend $100+ at a salon to color my hair! The kit was easy, the customer service prompt and personal (THANK YOU for being a business that personally responds to emails, it's amazing! And the shipping was so fast [although I do also live in LA so it's not too far, but still!]). It was super easy to apply and pretty fool-proof as far as missing any strands of hair goes, it totally coated my whole head. Plus I had plenty of dye left over and I have rather long hair. Also it made my hair insanely glossy and soft, which I have gotten major compliments on. I honestly don't think my hair could get shinier, it's like a commercial. I love it, thanks e-salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Stays on longer than most hair colorsI love the brand and the fact that it covers all my grays. I think I might have gone too dark but I will be changing that on my next order. Thank You 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love love loveMy friends and I are in love with my new hair color. F A B U L O U S 0 de 0 personas encontraron este comentario útil. ¿Y tú? |