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Custom Color Set
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67,076 Verified Client Reviews |
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CoverageI loved the color but the coverage was not 100 percent 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Michelle: We are sorry to hear that your grey coverage hasn't been as expected. Please check your emails, we just got back to you. |
Great kit but colour lackingKit itself is fantastic, it has everything you could need and more but I was disheartened with the colour. I went for intense copper to go over dark blonde hair and it came out very lacking. It's more of a copper/brown. It's not intense and it isn't vibrant 0 of 0 people found this review helpful. Did you? |
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Awful!!This was not the color I requested! It dyed my roots a completely differently color than the rest of my hair. I’m going back to box color!!! Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meHi this was my second run at trying a colour but this second one really burnt my scalp. The first one didn’t but I knew instantly with this one. I had to get it off quite quickly. I didn’t do a sensitivity test as the first one was fine. I can be sensitive so the issue probably lies more with my scalp but overall I still haven’t got the right colour. Whilst everything is lovely it’s just not for me sorry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Karen: We are so sorry to hear that your second hair dye burnt your scalp. Pease check your emails, we just got back to you to help you further. |
Love itI really like it my Grey is gone 2 of 4 people found this review helpful. Did you? |
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Love the 2nd order2nd order was a better adjustment. It's hard to find a Demi permanent color in a beauty supply store nowadays. Only cons is it is expensive for a home hair coloring system and it takes a long time to rinse out. By the way I locs past my shoulders and this works well on them. 0 of 0 people found this review helpful. Did you? |
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ColorI have to say this is the worst hair dye I ever used, didn't cover my gray roots at all. and as for the color it was still the same. I truly would like a refund. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsEsperanza - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
not satisfiedI am sorry to say that after following all the guidelines I had red to orange hair and had to ga to salon to redo it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsArpine: We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Did not cover grays againThis was my second shipment because the first color didn’t cover all my grays and this time around I’m left with the same grays. I followed the instructions and left it on for the time stated in the instructions 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBobbi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Looking for something newThis is my absolute favorite color I have ever dyed my hair super easy I love it and my hair feels healthier 4 of 4 people found this review helpful. Did you? |