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Custom Color Set
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66,689 Verified Client Reviews |
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Love the deep red under tone and highlightsI love the color, but my ends were really dark and I know it's from the fact that they were sun bleached and totally absorbed all the color. 0 of 0 people found this review helpful. Did you? |
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Very NiceCovers my gray hair. If I have to complain the only thing I could say is I'm looking for more of a true purple tint in the dark brown but we are working on it 0 of 0 people found this review helpful. Did you? |
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Never againThis made my hair feel dry, brittle, and over all gross. It took over 5 days for my hair to get back normal. Will not use your product again. And the chemical smell is not healthy for you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooke - We're sorry to learn your results felt dry and waxy. We wanted to bring your attention to a crucial step in your application that takes place after your timing is complete and before your rinse. Your experience is very important to us and we'll be reaching out to you shortly to offer guidance. |
Did not give good gray coverage.The color was exactly what I wanted, but it did not cover the gray well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhyllis - We are glad to hear that the color was exactly what you wanted, but we apologize that you were disappointed by the gray coverage of your hair color order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We look forward to providing you with the color you love, plus the gray coverage you need! |
Wrong colorI was hoping for purple. I received the same color as i previously had. A little disappointed with the color. But great products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We're glad you feel our products are great, and we'd love to increase the Pearl tones in your color. We wish to inform you that our Pearl is very subtle and only appears as a reflect under light, and will be reaching out to you shortly with more details on your adjustment. Your next color order will be a complimentary reformulation, per our Satisfaction Guarantee, and we look forward to crafting it for you! |
Dull colorI tried several times to get my color right but, it never changed. I wanted a nice chocolate with a hint of some red. I really like a mahogany color. It came out drab. I also ordered the gloss and all that was, was another color with 20 volume developer. my hair is completely dried out from it. This is my last order from e-salon. I really wanted to like it but, it justed didn't work for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re sorry that you were unhappy with the results of your color. We see that your colorist reviewed your comments and sent you a complimentary formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
Love itThe best Very pleased and good product 0 of 0 people found this review helpful. Did you? |
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ConvenientI love how convenient it is to receive the order in the mail. 0 of 0 people found this review helpful. Did you? |
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Great results!!Great product. 0 of 0 people found this review helpful. Did you? |
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Truly salon qualityI have had my hair done at a salon, but stopped because it became unaffordable. I started using box color from the store. I wasn't necessarily unhappy with box color, but it was definitely a "you get what you pay for" situation. I saw ads for eSalon and it took me a year to finally pull the trigger. I will never go back to store bought hair coloring! The color I get from eSalon looks far more natural and does a much better job coloring my hair without bringing out brassy highlights. Love it! 0 of 0 people found this review helpful. Did you? |