|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
hair colorHair color is not what I expected for the price. Plus I do not like the shampoo or conditioner that comes with it. Between the coloring and the shampoo and conditioner my hair feels like a heavy wool coat is on my head. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatrice - We’re sorry that your hair felt heavy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
SERIOUSLY!?!?!I've been coloring my hair for AT LEAST 27 years, and have gotten better results with a box dye. What a disappoint!!! The grey still showing, blah coloring, and I asked for a dark golden blonde...Ended up with a light/medium brown... VERY DISAPPOINTING.... SO now off to spend more money to fix it... 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaura - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Wrong ColorI expected a bit more red in the color. This is just brown. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLone- We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Nice hair colorMy color was adjusted because the prior color was more red than I wanted. This color is nice, but I wish eSalon could provide a color in between what I had, and the new recipe. Apparently they have limits on the proportions of each shade they offer. I may just order one of each and mix them myself to get what I want but I do not understand why they can't do that themselves. Anyway, I like their customer service and their overall product offerings. 0 of 0 people found this review helpful. Did you? |
|
Custom ColorLove my color and it's so nice that every 4 weeks I can open my mailbox up and take care of my gray 0 of 0 people found this review helpful. Did you? |
|
Love it!Rich, beautiful color. 0 of 0 people found this review helpful. Did you? |
|
Love my colorI love all of your products that I have purchased but I am extremely satisfied with the hair color! 0 of 0 people found this review helpful. Did you? |
|
Great lasting color!Great customer service and products! 0 of 0 people found this review helpful. Did you? |
|
Great match!I really liked the color that was custom made for my hair. I enjoyed the personalized packaging and special feeling I got whilst opening the box and reading the instructions. The color was rich and beautiful, completely fixing the bad color I previously had. Will keep repurchasing. 0 of 0 people found this review helpful. Did you? |
|
Excellent color!The color is not only great quality (lasts for a long time), but the color experts work with you in lightening or darkening the product to meet your needs and desires. I would never go back to buying hair color from the grocery store or pay my stylist an arm and a leg for coloring my hair. Thank you so much eSalon! you have a costumer for life!!! 0 of 0 people found this review helpful. Did you? |