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Custom Color Set
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66,713 Verified Client Reviews |
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Awesome colorThe color was a perfect match - better than what my hairdresser uses. Very easy application and has everything needed in box. Will definitely be using - especially with all the money I'm saving by doing it myself. 0 of 0 people found this review helpful. Did you? |
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ScepticWith so many new products coming out all the time you just don't know what's good, what will really work or what's worth the money. I'm SO GLAD I tried eSalon. It is the only product I've ever used, including salon coloring, that has fully colored my hard to color grey. It's the only product I've ever used that two days later those hard to color grey's aren't already back. Not only is the color amazing but the shampoo and conditioner that are included in the kit are light weight and smell AMAZING! Finally found a product that really works. I'M SO EXCITED!! 0 of 0 people found this review helpful. Did you? |
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New adjustmentThe new adjusted hair color is perfect it's like my stylist sees me in person 0 of 0 people found this review helpful. Did you? |
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Best at home hair color and service, ever!I LOVE my new hair color and the personalized service I received was excellent. I've finally found the shade of red I've been looking for. One of the best things about this hair color is that it doesn't leave a chemical smell to your hair after dying it. I always hated that smell from other at home dyes. It also evenly covered the small patch of gray hairs I had starting to come in, yay! Other dyes would end up leaving those hairs an almost pink shade instead of dying them the same as the rest of my hair. I love that it came with such helpful tips such as using the any of the left over dye in the shower before you rinse. The fact that it came with stain guard and stain remover is a huge bonus, I always make a mess. So happy with the product and service! Definitely a happy customer! Recommending to my friends for sure! 0 of 0 people found this review helpful. Did you? |
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Thank you eSalon for making a high quality product!!Really high quality products!!! I'm so happy that I tried ordering a custom made hair color from esalon. I colored my hair 5 weeks ago and my color still looks so good!!👌🏼 0 of 0 people found this review helpful. Did you? |
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Wasn't the right colorThe color did not come out how I wanted. I was looking for a more auburn color and what I got was a medium brown. The box came with 2 hair colors and I followed the instructions, but still not happy with the color. 1st time this has happened. Have been very pleased with the color until this one. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Very Pleasant Customer ServiceI have to give two stars for the wonderful customer service. Each individual I interacted with was a pleasure to speak with, receptive & followed through with whatever they said they would do promptly. However, my color change was from blonde highlights to my root base, with a hint of mahogany red. It was explained that the transition may take more than one service. This is because I needed a colorfill. The color was off though & quite red. I love red, but this was orangey red the more I looked at it. Also, my roots were dark brown. They sent me out a second color which would make my roots & ends the same color. I did a strand test & sadly there was no result. I sent pictures again showing the strand test result, or lack thereof. They did offer to make a new color mixture. At that point I did not want to stress my hair out anymore than it was. It seems my hair just does not take to this dye. The personnel are wonderful & the packaging is adorable with explicit directions. If you don't need a major change like I did you would probably love esalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Make the decision for me, despite me voicing my opinionI'll start by saying that the dye is very good quality, easy to use and rinse off my skin, and left hair soft after application. My complaint is that I felt my opinion on what I wanted to do with my hair was ignored in ordering this. I asked for an overall hair color, I had gotten my hair dyed at the salon, and they made my hair more of a red than a copper, and I wanted to re-dye my whole head the more copper color I selected. When my color was sent out however, I was told they only made me a dye to re-color my roots, and received a complimentary ends touch up with my first purchase, all of which only kept my hair the same color it was before based on my pictures. I still used the dye, and like I said, it's a quality dye, and the personalized instructions are great too. I just wish they hadn't overlooked what I wanted as much. Their professional opinion is very appreciated, but maybe some conversation before changing things completely and sending it in the future would be appreciated. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not for meThe color I received made my hair more of a red in color and was not pleased with it. It was suppose to be a golden blonde. I would like to cancel my account. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair colourExcellent product highly recommend I for years have been paying a fortune in salons this product gives me the exact same result 0 of 0 people found this review helpful. Did you? |