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Custom Color Set
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67,076 Verified Client Reviews |
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Long-time customer, always happy!!I just wanted to thank you for always addressing my concerns and my many changes in color! I get bored with my natural color and like to change it up sometimes, but I’m in LOVE with my current color and hope I can maintain it. You guys are truly experts and your color products are exceptional! 0 of 0 people found this review helpful. Did you? |
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Color IncorrectI requested for light brown with an ashy undertone and it came out medium/dark brown with a red undertone. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Still a lot of red, color faded quickly.The color started fading after two washes. I was trying to tone down the red and it didn't really do the trick for that. I've gotten similar results from a box at the drugstore so really don't feel like the customization did much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Like!I liked the new color formula. 11 of 15 people found this review helpful. Did you? |
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Color staysCovered the grays and it’s been four weeks. Way better than the salon. 2 of 2 people found this review helpful. Did you? |
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Nice colorThe color was pretty but I've only had it on a week and you can already see my grey hair and it has faded in my roots some. 0 of 0 people found this review helpful. Did you? |
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Graet Match but Grey WonI liked the color, although a little too red. However, the worst part was that it did not cover grey. 0 of 0 people found this review helpful. Did you? |
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Perfect color and easy to apply!The color was perfect and so easy to apply😍 13 of 13 people found this review helpful. Did you? |
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Beautiful colorI love my color and how soft and shiny my hair and color look. I have gotten really good comments on my color. 11 of 11 people found this review helpful. Did you? |
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Vivid,bright,softGreat packaging, easy to read instructions, cute little boxes for the gloves and the extra sachets of shampoo and conditioner. The stain remover wipe ACTUALLY removed stains! 12 of 14 people found this review helpful. Did you? |