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Custom Color Set
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66,736 Verified Client Reviews |
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Excellent Color! Excellent Service!I was skeptical and nervous to try eSalon but gave it a try. I have 3 different natural shades of hair and it has changed as I've gotten older. The store brands were harsh on my hair and going to the salon is expensive and hard to schedule. My hair has been especially dry this winter even though I conditioned it often and like I said, the store box color was hard on my hair. I took the survey to create my color profile and uploaded two different pictures of my hair to show the color stylist my different shades and what I wanted. After opening my first shipment I was impressed with the personalization and easy, clear instructions. It came with everything I needed. Then using the hair color I thought it had a very nice smell. Well, I absolutely LOVE my color. It is rich and exactly right for me! It is shiny. It was gentle on my hair. I was so happy with it I went online and purchased some of the shampoo and conditioner products. I am very happy with those. My color has lasted much longer than a store brand box color and I have gotten compliments on my hair. It actually has improved in health. It is so soft and one of my friend's and my mom both said they noticed my hair looked great, asking me what I've done. I made one small adjustment sending a message to the color stylist, not expecting an answer for a couple days. I received a response within a few hours. It's wonderful customer service. I will continue to use eSalon and have already recommended it on Facebook to my friends and family. And I will soon be helping my mom complete the color profile online. I know that will be something fun for us to do together. - Vicki 0 of 0 people found this review helpful. Did you? |
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Gray coverageI have 1 little gray on the top of my forehead hairline. After I use esalon the gray is back in 2 weeks. Thats my only complaint. Other than that I love the color and how it dosent dry out your hair and how vibrant the color is 0 of 0 people found this review helpful. Did you? |
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Great product. Great price. Just dont enjoy the process of coloring my own hGreat product. Great price. Just dont enjoy the process of coloring my own hair 0 of 0 people found this review helpful. Did you? |
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Great color, need the brush!Color was a great match, but was really disappointed that the brush applicator was left out of the box! As a result, I was not able to do as good a job coloring my roots (and grays!) & left a lot of gray patches-not cute. PLEASE include in the next order! 0 of 0 people found this review helpful. Did you? |
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Grey not even touched!!!My hair is sticky and sooooooo bleached out looking. They grey at my temples not even touched!!! What a mess 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan- We’re sorry that your hair felt sticky after your color application and did not cover your gray. Since you have expressed that you were unsatisfied with our product, we have gone ahead and explained how to return your order for a refund in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
For grey temples and centre partingVery fiddly to apply and seemed to take ages. Did not colour greys in my centre parting. Colour overall fine, but a bit flat and lacking dimensions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJS- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
hair colorcolor fades fast 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your complimentary reformulation and hope to provide you with a color that will provide longer lasting results. |
Very easy to useDidn't cover the gray for as long as I would have liked!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and send you a free reformulation. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Expected colorHmm, sad to write this review. My before hair color was dark brown and I wanted to get entirely copper colored hair from Esalon. The package and instructions came very professionally and i followed every details to how to color my hair. The result was I did not get copper colored hair and my previous color more likely to dominated on my hair. If i get how many percentage of copper from 100%, I would say 15% of copper color on my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTuul - We're sorry your color was not as copper as you expected and we would love to help. Per our Satisfaction Guarantee, we have added a free order credit to your account and your colorist will offer suggestions for your reformulation. We look forward to providing a gorgeous copper color for you! |
i love it!!The color is beautiful. I have had so many compliments on my hair since I colored it. The color came out a warm strawberry blonde. It is a perfect match to what I wanted. 0 of 0 people found this review helpful. Did you? |