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Custom Color Set
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66,736 Verified Client Reviews |
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not so crazy about my last shipment after color changeI'm still trying to get to the color I need. I sent in a request for alterations, but the color that was sent on Jan. 24th was worse than the previous one. The color was more one dimensional, and even more reddish/coppery tones than the previous one. I'm trying to decide whether to keep doing this since I do like the product, but I'm not sure picking a color long distance and online is possible and it's a little scary to keep trying to alter it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We apologize that your hair color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hair colorIt is great. 0 of 0 people found this review helpful. Did you? |
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Love IT!I love the new color! I appreciate how you make everything so customed to fit my needs. Thank you 0 of 0 people found this review helpful. Did you? |
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nice colourCame really fast,easy instruction,really nice colour.Very happy overall. 0 of 0 people found this review helpful. Did you? |
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Best home hair dyeLoved it. Better than any salon. 0 of 0 people found this review helpful. Did you? |
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PerfectEven with my rambling explanation of what I wanted, they are spot on!! 0 of 0 people found this review helpful. Did you? |
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Loved the color!!After 5 weeks the color held well. I am very pleased! 0 of 0 people found this review helpful. Did you? |
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Color coverageI liked this color was perfect 0 of 0 people found this review helpful. Did you? |
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Never going back to the salon!I was so skeptical at first but thought it was too good of a deal to pass up. So I tried it and I was so happy I did! I got so many compliments on my color I was just laughing at how easy it was. I uploaded a picture of my current hair color with my profile and the stylist emailed me quickly to let me know I did not choose the right color. So I trusted her and let her make the changes and she clearly new my hair better than me! I am hooked!!! 0 of 0 people found this review helpful. Did you? |
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Perfect color!Thank you! 0 of 0 people found this review helpful. Did you? |