66,736 Verified Client Reviews |
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greatlasts a lot longer than the shop bought products 0 of 0 people found this review helpful. Did you? |
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Color was subtle and what I wanted.I changed my color formula to something less brassy and like it now. I am interested in pursuing and option of a slightly darker color which could give a slightly variable look to some strands--sort of like a "reverse frosting." Is there a special kit for that effect? 0 of 0 people found this review helpful. Did you? |
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Love the Color!!Great color & only took 15 min!! 0 of 0 people found this review helpful. Did you? |
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Opposite of what I asked forMy roots ended up orange. The rest of my hair just lost it's golden reddish tones and got darker. I don't understand how you can mess this upso much. I did everything exactly as directed. I noticed the orange right away and wondered why the glaze was purple in bottle. I did not mix anything up wrong. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJustine - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
At last.........I just cannot fault this service at all. It has quite amazed me and I would most certainly recommend it to anyone, indeed I have to several people. Even though I am a qualified hairdresser with extensive colouring experience, because I don't have access to wholesales in the business, it has been very difficult to gain the colour I wanted, and I am not paying salon prices for colouring my hair when I can do it myself. Unfortunately, the colouring products available, don't have the range available to properly custom mix for your own colour needs. So eSalon is absolutely amazing for that..........many thanks so glad I took the plunge and tried you out........... :) 0 of 0 people found this review helpful. Did you? |
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Great match, faded to graySuper easy process and perfect color match!! The application was easy and I'm happy with the result. Unfortunately, the color "rinsed" off of the gray strands after a week of washing. It coverered initially, but without lasting results I can't say whether or not I'll order again. I really want it to work because it's a great value, but I need my grays covered permanently! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Color ReviewI love the color unfortunately it faded very quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Too redI need to tone down the red and add more brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Did not work for meDid not cover the grey nor was the color correct and in fact made my hair darker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
SatisfiedLike my color but was too reddish and where my gray is , color was lighter 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane- We’re sorry to hear that your color came out lighter than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |