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Custom Color Set
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67,076 Verified Client Reviews |
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Little changePlease, I would like to try not too dark golden auburn-brown-chocolate Thank you 0 of 0 people found this review helpful. Did you? |
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1st orderLuv it but didn't get the color I wanted on my roots! 0 of 0 people found this review helpful. Did you? |
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DisappointedThe color is spot on and I'm thrilled with that (per the 4 stars) but it does not cover the gray for longer than 2 washings max. That's really disappointing to me. 0 of 0 people found this review helpful. Did you? |
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Definitely not an intense copperIt's an okay color, I loked the consistency and everything g except the end result. I wish it lived up to the title of intense copper. It's more strawberry/light copper blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis - We truly appreciate your feedback! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I got dull colorI got no gray coverage and a full color no gold I wanted gold and gray coverage got neither 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGlenda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough color for dense hairNot enough color. & the level/color isn’t what I was looking for :( I was looking for a brighter natural red. I got a cherry cola color. Also the root & ends color is basically the same- no dimension- other than my grays which are barely covered on day one so I know it will fade fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The BEST hair decisionWith my type of hair as a Black African PLUS it all being grey, I was skeptical about e salon because I didn't see any hair that looked like mine on the site and thought they will not really know how to deal with my type of coarse hair. I was wrong. very wrong... My hair came out so beautifully covered. I instantly felt more confident with myself. I am so grateful I took a chance. It is the absolute best hair decision I HAVE EVER MADE. also the instructions were so so easy to follow. Love it #mycolourmyway Thank you so much Adebola 0 of 1 people found this review helpful. Did you? |
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Horribly inaccurate after hair stylist stepped in twiceI REALLY wanted this to work. But this color mix the hair stylist put together was basically black (I asked for brown with honey ends). The first color I ordered myself was good and since then I have had two complete misses. My hair is dry from trying to correct it only to end up with a cheap black color… twice. Be careful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCristina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Fantastic packagingmy colour arrived in a neat personalised box, it appeared to be professionally packaged. How ever the colour didn't take to my hair at all, i followed the step by step instructions. Disappointed in the result but i do understand the colour i was (copper) is a very difficult colour to remove 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHola, Michaela: We are sorry to hear that your color didn't take at all. Please check your emails, your colorist has got back to you to help you further. |
2 weeks and my color is goneI tried this, hoping my hair would be datker than usual. But my color did not stay longer than expected. Formula smelled good tho. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |