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Custom Color Set
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66,736 Verified Client Reviews |
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Very satisfied!Very satisfied 0 of 0 people found this review helpful. Did you? |
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YOU ARE GOING TO LOVE YOUR COLOR AND YOUR HAIRI have been doing my own hair for years. Periodically I would go to the salon and treat myself to have my hair colored. I loved how they colored my hair but it was always so expensive. I must tell you; I was really skeptical about using this product and didn't use it when it first arrive, I just kept using my coloring pencil to cover in my gray. Today I used the color and I swear, I thought I had gone to the salon to have my color put in. It was perfect. Not because of me, but my colorist. When I submitted my initial order I received an email to contact the company. When I spoke with my colorist she indicated the color I selected online was darker than the picture I submitted. She asked if I wanted it darker or the same color. I said the same color. The product colored my gray much better than any product I've ever purchased over the counter and as good if not better than the professional color that cost me a fortune. My hair is natural and the oil that was sent after washing my hair made my hair silky smooth! Thank you so much for this wonderful service and your amazing products!!!!!!!!!!!!!!!!!! 1 of 1 people found this review helpful. Did you? |
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Great color retentionmy stubborn grays retained color longer than over-the-counter brands I've used 0 of 0 people found this review helpful. Did you? |
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Exact color match every timeIt must be high quality color to give me an exact color match each time. and I have red hair. This is not easy to do. 0 of 0 people found this review helpful. Did you? |
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Easy to useIt was a little redder than I thought it was going to be and didn't cover the gray as well as I thought it would. But I would definitely use it again. 0 of 0 people found this review helpful. Did you? |
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Did not meet my expectationsI read so much before purchasing and my local hairdresser applied the colour for me so it was professionally done. But the front greys remain untouched and for this I'm greatly disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerisha- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
color to dark stillnice color but still to dark, no highlights, everything exact same color. I was looking for a few shades lighter and something that gives some highlights, really didn't care for the color at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVirginia- We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and turned off your service as you requested. Again, we’re sorry that you were unhappy with your results. |
Color was not close to what I picked out and ordered.Color was Not close to what I ordered. WAY too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Terrible to get outTook 3 showers until I ran out of hot water just to get it all out. That's with a high capacity water heater! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila- We’re sorry that you had a difficult time rinsing the color out of your hair. Since you were unhappy with your results, we have reached out to you to discuss your hair care needs and how we can best assist you, per our Satisfaction Guarantee. |
It was ok.It was ok but I found the colour very flat, there were no different tones as I have found when I have used another colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |