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Custom Color Set
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66,736 Verified Client Reviews |
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want the 2 btl color gives me more vibrancy i am lookin forthe picture you have shown is color i want but it has to be 2 btl. color 1 of 2 people found this review helpful. Did you? |
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color not holding???why----I am ready to cancel this order as color is not holding at all and that is not worth doing this process and spending money if color is not going to hold!!!!!/C Duncan 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
The was problem with my color, it did not have the red/mahogany color this timeNot happy at all with my color this time, it did not have the red/mahogany color 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSofia - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Hair now 3 shades darker am mortified:( :( :( 2 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsDonna- We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Gray coverageBeautiful, glossy, color with good Gray coverage at roots and temples, but will not cover Gray at sideburns well. 0 of 0 people found this review helpful. Did you? |
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color doesn't work for me...Sorry to say I cut off my auto shipment and want to cancel my subscription to esalon. The red color fades too fast but this time my color was more glow in the dark pink. Washing my hair removed the pinkish tone but roots are still pink. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Long Lasting Bright Natural Red!!!!I finally have my natural hair color again, but better and with no gray !!! When I finally had to start coloring my hair to cover the gray I started a journey of frustration. As an auburn/copper haired girl, attempting finding a close match to my natural color only ended in tears, countless salon visits and money lost. eSalon is amazing! My first custom color was almost perfect. I emailed the specialist and describe what changes I wanted and with just one adjustment it was PERFECT!!!! I am a nurse and have absolutely no cosmetology experience but eSalon makes it so easy to color your own hair. The step by step directions are custom made just for you!!! I have been using eSalon for almost a year now and will never ever go to the salon for color again. My gray ( I am 30% gray) is completely covered and doesn't fade. I color my hair every 5-6 weeks. I enjoy their color refresh conditioning products too. I LOVE eSalon!!! -Carrie. 1 of 1 people found this review helpful. Did you? |
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Great colorLove the color and easy to apply 0 of 0 people found this review helpful. Did you? |
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HappyGood coverage. Nice color. Easily applied. Not a thin liquid mess! 0 of 0 people found this review helpful. Did you? |
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Love itBeautiful results 0 of 0 people found this review helpful. Did you? |