66,736 Verified Client Reviews |
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TO ORANGE COPPER COLOR. EXPRESSED DEEP BURGANDY MAHOGONY BROWNCOLOR NOT WHAT I HAD EXPRESSED 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I asked for Golden Brown, not Raven BlackI've tried multiple at home hair kits to cover my grays. I have dark hair and they all turn out the same way; turn my hair the darkest color possible. This was no different. I will not be ordering this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMilena - I'm sorry that your custom hair color did not give you the result you were looking for. We see that you've already been in touch with one of our representatives who helped you resolve this issue. We apologize again that you were dissatisfied with the color. |
Great productI loved the colour and my hair is nice and shiny. Well pleased. 0 of 0 people found this review helpful. Did you? |
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Hair ColorLove it! The customized color could not have been more perfect if the stylist was standing right next to me. 0 of 0 people found this review helpful. Did you? |
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The number of compliments told the story for me!I am so happy with my hair color. It doesn't fade or wash out. I put it on before my husbands family Christmas party and over half of everyone noticed. He has a family of 63. We had 51 of them come to the party and I received 34 compliments. The number told the story for me. 0 of 0 people found this review helpful. Did you? |
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Great colorI loved the new color. Shipment was fast. Application very easy! 0 of 0 people found this review helpful. Did you? |
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Fantastic!I was very hesitant and worried when I made my first order, since I have always gone to a salon, and didn't think I would be able to do a very good job on my own. When I received my first kit instructions were very easy to follow and the kit had everything I needed. It was remarkably easy. The color I needed to tweak a bit and my second kit nailed it! I love the ease, and convenience of being able to color my hair myself, not to mention I'm saving a ton of money!!! 0 of 0 people found this review helpful. Did you? |
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Loved it!!Loved my personalised hair colour from esalon. The packaging was lovely and was easy to apply. My hair was gorgeous after application and I have recommended esalon to my family and friends. 0 of 0 people found this review helpful. Did you? |
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This is a wonderful profuctI love this product , it came in a nice case with my name in the conteiner .it covered my gray perfectly ,leaving my hair very soft. 0 of 0 people found this review helpful. Did you? |
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Love my hair!I have alot of gray hair,some were hard to color. When I color my hair it makes me feel good,sexy even,it's been a while.. I've used this hair dye once,I love it,I love the color,& the way it makes my hair feel still have o grays coming though. ..Thank you! 0 of 0 people found this review helpful. Did you? |