66,754 Verified Client Reviews |
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BrilliantI love the color, doesn't wash off, the only dislike is that takes ages to wash it off the hair when dying, feels like you have oil paint on your hair, you have to shampoo your hair several times, however I think is the best dye I ever used and I've used a lot of dyes 2 of 2 people found this review helpful. Did you? |
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AwesomeI am a frequent traveler and have a hard time finding a good hair dresser every 6 weeks. Colors would change etc....this way I have the same color and I just have to ask a friend to help! 2 of 2 people found this review helpful. Did you? |
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Love it...Need earlierI love this product.... Would just like to have it shipped one week earlier. Is this possible? 0 of 0 people found this review helpful. Did you? |
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Never received it!!!I have not received my last order. 0 of 0 people found this review helpful. Did you? |
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Nice colorLove the color, But noticed grays after 2 weeks. 0 of 0 people found this review helpful. Did you? |
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love the colorI love that you can tweak your color a little each time it is sent to you. Hate the shipping charge, think it's extensive. 0 of 0 people found this review helpful. Did you? |
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ColorLoved it but too expensive 0 of 0 people found this review helpful. Did you? |
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Roots still not coveredMy roots still were darker than the rest of my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
HorribleYour product ruined my hair !!!! I had to go to a salon so they can fix it 😡 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexcys - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that you reached out to us with your feedback and we have credited your account with one complimentary hair color credit. Your results are important to us, and we look forward to providing the right results for you, per our Satisfaction Guarantee. |
Color is too darkColor was too dark maybe I didn't describe my color well enough. Very fast shipment 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoshua- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |