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Custom Color Set
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66,772 Verified Client Reviews |
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Custom hair colorExcellent. Please continue to make each shipment a littler lighter 0 of 0 people found this review helpful. Did you? |
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Thank youThank you 0 of 0 people found this review helpful. Did you? |
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I love this hair color serviceI have been a customer since 2012 and I have nothing but excellent comments to make about this company and products. The people working for esalon are fantastic and they care! The hair color has been spot on since day one!! Thanks esalon! 0 of 0 people found this review helpful. Did you? |
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Good product just not for meThis is a decent hair dye but I want a more intense vibrant color . The colorist emailed me and told me she thinks I need to go to a salon for the color I want so this is a good company . I would recommend them to friend for people who are looking for regular colors LOL not funky vibrant ones 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTricia- We’re sorry to hear that your results did not turn out as you expected. We have cancelled your hair color order, and cancelled your service, as you requested. Again, we apologize that you were dissatisfied with your experience. |
AmazingJust colored my hair and covered my gray better than and salon quality color purchased in the past. 0 of 0 people found this review helpful. Did you? |
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Ok for the moneyNot bad for a home coloring kit. My hair turned out to be a more honey blonde than I wanted. Also my ends turned out more yellow and didn't blend to gather seamlessly as I wanted them to. I'm not crazy about my hair but it's not terrible either. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
WOW, but too much liquidcolour match was fantastic, only downside is that there is too much product, I used less than half as I have very short hair. 0 of 0 people found this review helpful. Did you? |
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Simple processThe process was simple and easy, and my hair looks great. It felt a little squeaky for a couple of days till all the residue washed clean, but most boxed dyes do this to my hair. 0 of 0 people found this review helpful. Did you? |
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Too darkIt is leaving my hair a darker brown than the red I was wanting. I know red is a difficult one to get right as there is a lot of "oranges" out there, but this is making my hair so dark that it is completely washing out my complexion leaving me pale faced! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Be ColorThe color I ordered was not what came.y hair is PINK. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |