66,772 Verified Client Reviews |
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I got allergyI got allergy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaxmana - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Custom hair colorI think the color is actually quite good. But, I normally use the temporary color. When I subscribed, I reported that, and ordered the demi-permanent, which was as close as I could see to the color I use that washes out in 28 shampoos. This product is more permanent than that, and while I think this color would be great for my annual permanent color job, it isn't what I want to use for color upkeep the rest of the year. For others who expect a more permanent color, this is as fine a color as I've used, including whatever my stylist uses in her salon. 0 of 0 people found this review helpful. Did you? |
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Did not notice a difference at allI did exactly what the directions said. Noticed no difference AT ALL. Now I'm trying to cancel this and they make it near to impossible to do so. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great colourColour was fabulous, no skin staining and no noticeable fading. Very happy 0 of 0 people found this review helpful. Did you? |
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Best home hair colour ever!!This is definitely the best home hair colour I have ever used, easy to use and great results would definitely recommend. 0 of 0 people found this review helpful. Did you? |
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Great product!Ready to use and delivered right to my door. Takes the guess work out of try to figure out what color to use at the store. 0 of 0 people found this review helpful. Did you? |
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Love it!!!!!!!Easy to use, great instructions. Color hasn't faded at all. Didn't dry my hair like store bought color. 0 of 0 people found this review helpful. Did you? |
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I like it!!I like the color. Leaving the color on a little longer helped with the gray coverage. 0 of 0 people found this review helpful. Did you? |
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Very happy with custom colorI get lots of compliments on the color of my hair, which is very natural looking. I thought it would be so hard to apply the color myself but it isn't at all. Plus, I'm saving lots of $$ every month! 0 of 0 people found this review helpful. Did you? |
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PerfectMatched in every way! Easy application and very thorough instructions! 0 of 0 people found this review helpful. Did you? |