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Custom Color Set
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67,076 Verified Client Reviews |
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This color was way offIm not sure what or how you guys m ix this but this color almost turned my hair brown. I had to stop it 1/3 of the way through the process. I sent a current picture of my hair color in good light. My hair color is almost white, Im so grey. One thing it did do was cover my roots. So thanks for that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love the color but it didn't cover my graysI love the color and followed the directions, but I still have white roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDominique - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color turned out too light - disappointed in final resultI'm pretty disappointed that my color turned out much lighter than i had hoped it would. I was unsure about the instructions but followed them to a "T" only coloring my roots and not blending fully into the rest of my hair. There is a line on my head where the new, lighter color on my roots begins and my regular color continues. I'm not sure if i'll be purchasing again. Unfortunately my $4 grocery store hair color turns out more consistent and expected for less money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Just WOWThat dreaded time when you find a few greys! So I didn’t want to change the colour of my hair, so I requested my natural colour so I could just cover the greys. It’s absolutely amazing! Feels and looks like I have been to the salon. 100% recommend this. 13 of 13 people found this review helpful. Did you? |
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Awesome hairMy hair looks amazing. I love this color,it actually covers my white hairs,which are much harder than grey 9 of 10 people found this review helpful. Did you? |
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Colour is perfect!It took a few goes to get my colour right but it is SO worth it. I now have the perfect colour for my skin tone and eyes and eyebrows.. a professional salon has never got it right. I'm absolutely thrilled... 8 of 9 people found this review helpful. Did you? |
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Beautiful color.Oh yes, so looking forward to using this product all the time, love the color, it was the perfect shade I was looking for, and it turned out just gorgeous. Easy to use and didn’t dry out my hair after a few washings. Will buy this again. 6 of 7 people found this review helpful. Did you? |
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AmazingThis is amazing I can’t believe iv not shopped here before 5 of 6 people found this review helpful. Did you? |
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Easy and beautiful!My 13yr old son helped me. The instructions were easy to follow. It took way less time than the products I usually buy. The color is FABULOUS!!! 5 of 7 people found this review helpful. Did you? |
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Darker colorLoved this color ! Did everything I needed And more 0 of 0 people found this review helpful. Did you? |