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Custom Color Set
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67,076 Verified Client Reviews |
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I used to like this product but don't use it any longerThe price keeps creeping up. Once converted to CAD it is not worth the price. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UglyThe color wasn't close to what I wanted or what I expected. So ugly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaime - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Wrong colorMy color was too dark and didn't cover the gray hairs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Smooth moveI ordered the non ammonia color and oh my gosh, my hair is so soft and shiny! I just used it today and am eager to see how long it will last. 3 of 3 people found this review helpful. Did you? |
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Excellent ColorI love love my color! It is exactly what I wanted! 2 of 2 people found this review helpful. Did you? |
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Color lastsThe color lasts a while and is fairly easy to apply, left my hair shiny and soft 2 of 2 people found this review helpful. Did you? |
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ColorI am new to eSalon and love the color! It was easy to use with the instructions sent in the kit. Will continue to use this product!! 2 of 2 people found this review helpful. Did you? |
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Loved the color!Colored my gray perfect. Easy to apply. 1 of 2 people found this review helpful. Did you? |
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Amazing!About a year ago, I bit the bullet and decided to color my hair. My grays were getting overwhelming and taking over my natural red hair. I was upset because as a natural ginger with random high and low lights (also natural) I was always told that I will never be able to find a color that's close to my natural. I am thrilled to report that they were wrong!! It took 2 tries (one of the times the color was was too copper-y), but the color I have now is LITERALLY the same color I had as a kid/teen, before my color started to lighten! It's so pretty and natural looking that my own mom didn't notice that I dyed it! The instructions themselves are super precise and are easy to follow, and I love that eSalon provides all the necessities for dyeing, such as gloves, stain guard, etc. I am also very happy with costumer service, who notify you when your color is going to ship in case you need to skip or update anything, and even worked with me when I accidently forgot to cancel a shipment and was charged for it, but didn't need it. I cannot sing eSalon's praises enough! Truly a terrific company and product. 0 of 0 people found this review helpful. Did you? |
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March 7In looking over my past usage I see you made a change on March 7 which I have not used. Please make no changes until I have tried it. 0 of 0 people found this review helpful. Did you? |