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Custom Color Set
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66,934 Verified Client Reviews |
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ColoringThis is a beautiful color for my hair. It is a perfect match to my original hair color. Thanks for helping cover the grey without my hair looking fake. Will definitely order from y'all again. 0 of 0 people found this review helpful. Did you? |
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Love it!!!It was the exact color I've been wanting for my hair!!! 0 of 0 people found this review helpful. Did you? |
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Hair ColorI'm very happy with the Medium Brown 0 of 0 people found this review helpful. Did you? |
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Roots Were A Bit LightIt was my first go at eSalon, so with that in mind I was very happy with the results! My roots were a tad bit lighter than the rest of my hair, which I mentioned on my feedback questionnaire, so we will see how round 2 goes! I had enough product to coat all of my long, thick hair and the colour looks great! 0 of 0 people found this review helpful. Did you? |
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perfectI have gotten so many complements. Love the color. It's the closest I've gotten to my normal hair color. I absolutely love that I cam change my color at any time. The instructions are a bonus. Thank you so much 0 of 0 people found this review helpful. Did you? |
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HaircolorI am completely satisfied and happy with my color. It arrived quickly. Directions were clear. Color was exactly what I wanted/described. Thanks! 0 of 0 people found this review helpful. Did you? |
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Great ProductLove it, stayed for three and a half weeks, better then the box ones you buy at the store which only stayed one and a half weeks if that. The color was great 0 of 0 people found this review helpful. Did you? |
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Color lasts pretty longI can go 7 weeks before having to color again. 0 of 0 people found this review helpful. Did you? |
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BadProduct received in good time all looking great quality, so initially impressed.. Followed instructions to the letter.. My hair has been left like someone has tipped a chip pan over my head, repeatedly wash has done nothing to remove the oil slick that is now my hair.. Also the ends are now dry and brittle, kind of horse like in texture.. Colour not much different from when I started. Very sad! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry- We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling oily. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs |
Turned my hair a brassy orangeOrdered a warm blonde and followed all of the directions. My roots are now a very brassy orange instead of a blonde color at all. I was better off with my natural dark/dirty blonde than dying them to be orange. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis- We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |