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Color Set
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66,934 Verificado Comentarios de clientes |
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Color no where closeI had chosen a copper dark blonde color. It looked much lighter than the color I got. I wouldn’t even call my hair a dark blob after using this custom color. It’s very slightly lighter with such a small touch of red that it’s hard to see. Not what I was going for at all. Paying for a professional in a hair salon is a better option. Not happy. 17 de 26 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTami - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Request to change my choiceHello, I received the package in the mail and was preparing to try this for the first time. I was ready to go but upon mixing the colors the smell of (amonia? bleach?) was so strong that I decided not to do it. I recognize that this is probably my fault for choosing a color with some blond, but I would like to choose a different color of that is possible, one that does not contain bleach or amonia, even if it means a darker shade. Can you please advise? I wouldn't need to whole kit again, just the two bottles. 8 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CopperI would love for this to have a little more orange hue and copper shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - Thank you for your feedback. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too much refToo much red in color looking for more golden brown 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. Please let us know if there is anything else we can do to help! |
Go for it!I was a little sceptical this would be any better than store bought but expensive. I am happy to say I was wrong, the colour match was perfect, the application easy and the condition of my hair after was amazing. So shiney and soft even my husband noticed (miracle). So if you are on the fence try it you won't be sorry. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great product, does not damage my hairI have been coloring my hair for over 20 years due to grey hairs. Coloring can make my curly hair damaged and drier looking. This hair color product has not made my hair damaged looking. I also love the color and my ability to adjust the color as I need to. I speak with my colorist at ESalon and explain what color I am looking for and she has assisted to adjust my color. Will continue to use this product. Also like that it gets delivered to me regularly 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Long lasting color. Excellent grey coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!It comes in the mail. It looks GREAT. It doesn't stink. It doesn't leave my brown hair looking brassy. It's reasonably priced. It's easy to use. It lasts (keeps pesky grays covered). It makes my hair feel great after use. And best of all, you get two pairs of gloves so that you have an extra pair to use when you spray paint stuff and don't mess up your nails. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color!Loved my customized color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love It!!! Super impressed!First time customer and I'm so glad I decided to give it a try! The stylist mixed my color perfectly to what I described for my "hair goals". My color is vibrant and rich. My hair has never looked better! I never want to buy the lower quality dye from the store again. Even your packaging is so much less stress. I enjoyed the entire experience and could not believe how quickly it arrived! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |