67,076 Verified Client Reviews |
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It didn’t coloured my hair completelyI have had sent my hair picture but I received very dark brown and I am not happy abut 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZahra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OMG I Love the colorThis color red is my original color of my youth. It is beautiful, healthy, and silky soft. I can not believe I colored my hair. I have always gone to a salon....Not anymore, eSalon I'm a customer for life Thank you If anyone is on the fence like I was for a year, about ordering your color just do it. It is so easy, if I can do it anyone can and you will save a lot of money. 3 of 3 people found this review helpful. Did you? |
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Love!Was iffy about trying this color out…. Love, love , love!! The color is great and covering my grey/whites fantastically!! 11 of 15 people found this review helpful. Did you? |
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Best color matchLove my color! This product also shows and tells tips on how to color your hair the correct way. 10 of 14 people found this review helpful. Did you? |
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Perfection the first timeYou guys are TERRIFIC at this. It's the perfect color and came w instructions and everything. Couldn't be happier. THANK YOU!!! 10 of 14 people found this review helpful. Did you? |
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ColorThank you for adjusting g my color. I love it. Lorenda Polson 10 of 14 people found this review helpful. Did you? |
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Love it!Easy to use, perfect color! Hides my gray hair! 9 of 13 people found this review helpful. Did you? |
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Much better!this time the color was so much better. 0 of 0 people found this review helpful. Did you? |
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Was not the Right color.Ordered new color Ash Blonde and it turned out redish and brassy. Have always been super pleased so its probably something I messed up 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNikki - We apologize that you aren’t happy with your latest hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not satisfiedI haven't used the toner and won't use it since the new color is still not right. I requested a refund for the last shipment and have not heard back from anyone . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherry - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |