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Color Set
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66,934 Verificado Comentarios de clientes |
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Shape of permanent color bottleYou have made the opening of the color bottles larger than they were in the past. I have found now that the larger opening is a problem when pouring into the plastic developer bottle. Which has a small opening. The past 2 times I've mixed these the permanent color has spilled over onto my counter. Not sure why you changed that. Also the shampoo and conditioner packets are much harder to open in the new design. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not the colour I ordered. But Still good!I followed the instructions step by step and asked for the light Ash Blonde. It didn't come out as light as I wanted it and turned out quite dark. However I still really liked the colour. It is basically my natural hair colour that I haven't seen in years! Not a block colour either looks like I have highlights and low lights. Just a shame that it wasn't exactly the right colour... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great!Very impressed. Perhaps a tad too dark but we can fix this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coloring product still, but the shampoo packet is a pain in the showerThe packet doesn’t tear right; the hole wasn’t big enough to extrude the shampoo out. I didn’t want to leave the shower dripping wet to find scissors either. Needless to say, I kept the water running longer than I should while I struggled to re-tear the packaging. (Ditto the conditioner.) 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Failed twiceI love the service of the company and quality of the product, however I have used it twice with 1 adjustment and both times I am disappointed with the results. I don't think i will continue to use this service. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nope.I’ve colored my hair for quite awhile so this isn’t like my first time doing this. My roots are almost black and there is a distinct line in my hair where you can see the 2 separate applications of (the roots and the ends) colors. I even shortened the time I had it in my hair and it still came out incredibly too dark. So I won’t be ordering any more from eSalon. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
still alittle too dark, maybe 1 shade lighter would be betterI tried to send correspondence to this effect but could not get through to anyone. Not sure why. This one is fading less quickly. less hair loss than before too. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The worstThis is obviously old type hair dye. The new ones do not stink. This dye strips the hair and damages it. The new dyes do not. I have long beautiful hair, I will never put your product on my hair again. Smelly garbage!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Amazing!I'm 51, almost fully grey, and have never colored my hair by myself before! I've used a professional colorist in a salon for the past 35+ years. I didn't think I could do this, but a friend told me to just try. I LOVED the result! I cannot even believe that the color was matched so perfectly to my request, the directions were super easy, and my hair was gorgeous for a tenth of what I normally pay!! Thanks, e Salon. You have a friend for life... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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It’s greatThe cost is reasonable and the products are easy to use. The color is always right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |