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Color Set
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66,934 Verificado Comentarios de clientes |
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Fabulous!!I absolutely loved the dark mahogany color that was sent. I did initially have a problem with the color leaving a waxy like residue on my hair, but that was soon rectified by washing again with a mild shampoo. This unfortunately removed some, but not most of the red top gloss, but the color is still good after a few weeks. I am now looking forward to my next delivery where I have asked for more red in the root application to counteract this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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They won't listen to my requestI have have finally given up on esalon. I have requested time and time again for ash hair color because I want NO GOLD OR RED in my hair. Even when they did add the ash, they also added gold. When I complained about the red and gold they told me to buy a product called tinted love soft red neutralizer that they sell to gloss over the red and gold...didn't work. Tried to order again yesterday because I saw that they actually have an ash color I am interested in and they wouldn't process my request without a photo. .I have no desire to have whatever color they want me to have instead of what I need...I.have had that same issue with local salons because they believe I would look better with some red in my hair---completely aggravated! 12 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelley- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Not very happy with the productThe color is a little darker than I expected, although it was nice. The dye itself leaves a film on my hair that does not wash out after using it. (Even after using the shampoo provided) the film it leaves on does not wash out until about three or four washes using my own shampoo. My hair felt dirty. Also, by that time the color fades. I followed directions thoroughly and am not satisfied. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nowhere near the color I wantedMy hair turned out to be an orangy color on my roots and dirty blonde everywhere else. I wanted my whole head light blonde. I could have bought a $5 box of cheap hair dye for these same results 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaria - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
This lasts!!!I usually did my own hair at home with an over the counter hair color box every 3 1/2 weeks what a pain as the hair color never lasted! This eSalon hair color lasted 1.5 months!! :) so excited. Granted the hair dying process was a bit messy than most but hey it works and I loved and my shiny hair loved too!!! What an awesome product!!! and awesome customer service! I highly recommend this dye, especially if you have a lot of white hair! 29 de 30 personas encontraron este comentario útil. ¿Y tú? |
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I love this product!I NEVER write reviews, but this hair color is outstanding! I used to use box color from the drug store and ended up with multiple shades in my hair. This system keeps my hair a consistent beautiful color even after several roots only touch ups. I have gotten so many compliments on the color since I switched. It makes my hair feel healthier and the color is multi dimensional. Well worth every cent! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeIt was exactly the color I was looking for . It also did not make my hair dry. It was so soft even after washing. I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT!!!The product was amazing! Worked just how i was hopping it would. eSalon Team was amazing was helping me all the way till i got was i need it. Thank you so much eSalon Team!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely red toneI absolutely couldn't be more happy with how my color turned out and the instructions were perfect! The amounts of compliments on how natural my color looks is wonderful! Thanks esalon for helping me get the perfect color!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent coverageI have used E-Salon products for the past year. I enjoy the ease of application, excellent coverage and lasting color. E-Salon worked with me to adjust my color to receive the color that I am totally pleased with. Thank you E-Salon for your excellent colorists and customer service !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |