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Custom Color Set
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66,934 Verified Client Reviews |
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Great colorLoved the color custom blended for me !!! 0 of 0 people found this review helpful. Did you? |
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Best ShampooI love it!!! 0 of 0 people found this review helpful. Did you? |
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Custom Hair colorOh my goodness, this hair color is amazing!!! The color is vibrant and it has been holding in my hair now for over 3 weeks! I love it!!! Follow directions, they are different than the store box ones and it all works together! 0 of 0 people found this review helpful. Did you? |
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Didn't like formulaThe formula runs a lot. I am use to using a cream base formula that in addition to hair color also moisturizes and does not drip or run. The color was also a bit darker than I expected. The customer service was good and appreciated the follow up. Kind Regards. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLupe - We're sorry to hear that you found the color too runny. Applying the color with a brush can help control where the color goes and keep it on your hair. You'll be happy to know that from aloe vera to Vitamin B5 our color contains great ingredients to nourish and moisturize your hair. We hope you find this information helpful! |
Wow! A+++++I am almost to my original copper penny hair color. I used a color remover before using this product and hope by the next round it will remove the pinkish hue. I had such a hard time finding my real hair color and had to have a dark fake maroon almost color which I then became fed up and added punk red to it. It was beautiful but I am craving my real color. I found this link on Pinterest and I am sold! I love the custom color and the extra care they put into the creation of my package. I am a forever customer! Please do not change a thing. I am SO CLOSE to my natural red hair color! How exciting 0 of 0 people found this review helpful. Did you? |
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PerfectionWhat I love most about this color is that you got it so close to my natural color that you can't even see the root regrowth. The color is beautiful. My only complaint is that it washed out a little too easily with the first one. So I will see how long this application lasts. But loved it even as it lightened. 0 of 0 people found this review helpful. Did you? |
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color not as expectedI feel like the shade of color was wrong (which i did call about)also that it basically washed out with in 3 days i was pretty unsatisfied 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElanna- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
damagingThis product was very harsh and caused much dryness, damage and breakage. It also did not cover the gray adequately. Very Disappointed in this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We're sorry to hear you didn't have an excellent experience with your first color application. We see one of our representatives has already reached out to you and given you a credit for a free order. We hope this new formulation is hair color perfection! |
color did not last , cheaper to buy color in stores & might just as well.color faded fast and grey showed. cheaper to buy in stores if it does not hold color longer. Also that bottle of fluid to put on balding spots twice daily...what a beast to try to use. Really who designed that needs a different job. Next to impossible to use it. all in all I would not recommend these products and wont be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorraine- We apologize that your color results faded faster than you were expecting and you found our product difficult to use. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
CoverageColor faded 4 weeks afterward. Patiently waiting for next color and badly needed. Next attempt will consult on color prior to following instructions in package. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |