66,934 Verified Client Reviews |
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Great for graysWorked nicely 0 of 0 people found this review helpful. Did you? |
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ColorThe color is great. I travel a lot for work and I'm happy to use e salon. 0 of 0 people found this review helpful. Did you? |
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Best Hair Color for a fraction!Love this hair color product! Never a nasty smell, always the perfect color! 0 of 0 people found this review helpful. Did you? |
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The Best Hair Color Ever!Love the coverage, color, and softness this hair color offers. Definitely one of the best at home coloring kits out there today. I will continue to stay a customer. 0 of 0 people found this review helpful. Did you? |
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Thank You!!I have been delighted with your product. It is so easy to use and great instructions. Needless to say my hair looks great, even my hairdresser has commented on my hair. And I am on a fixed income, retired last year, and once you retire most people are looking for ways to reduce expenditures. Thanks for creating a quality product! 0 of 0 people found this review helpful. Did you? |
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Service is great, Adjustments NOTThis company is very reliable and sends me my product when requested. Their emails about shipping and making color changes makes things very convenient. My onlly complaint is that when I requested that my shade of medium dark brown contain less of a reddish color, I didn't see any changes. 0 of 0 people found this review helpful. Did you? |
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Coloring made easyMakes my hair feel soft until I color it again. The coloring is so easy to do and I love the expert tips. 0 of 0 people found this review helpful. Did you? |
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It's a little too red. I would like a little lighter color.I have natural red highlights in my hair and w hile that's fine this color really brings it out. I would like a little lighter shade. Maybe an ash? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We’re sorry that your color turned out too dark and too red. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Something has changed!After 2 years of using this product without any problems, something has changed. The last 4 hair color shipments have been so hard to get out of my hair. I have to shampoo 4+ times to remove the gummy texture from my hair. After my hair dries it is very difficult to brush through, so I put it in a braid and rewash the next day. I called to ask what was going on and the rep told me I was not rinsing it out properly (remember I have been doing this for over 2 years). I tried it one last time and it did the same thing. After I color my hair, I lose quite a bit of hair. I will no longer use this product and DO NOT recommend anyone else use it either. I am very upset that this product is difficult to use because I loved the convenience of doing my hair whenever I wanted to. Back to the beauty salon for me! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re sorry that your recent applications have left your hair with a unsatisfactory gummy texture. Our gel color is crafted from highly pigmented professional-grade dyes, which can feel heavy if not totally washed out per your Personalized Instructions and sometimes requires a little bit more shampooing than other color before adding conditioner. We're always looking to improve our service and products, and truly value everything our clients say. |
Wont get againAlthough the die comes out beautifully, the directions when rinsing are vague so i was a little confused. Also my hair has been falling out and breaking off as well. I had no problems with the test area. eSalon only stated they were sorry i was losing my hair and it must be because of a change in my diet or other hair products. 0 of 0 people found this review helpful. Did you? |