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Custom Color Set
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66,934 Verified Client Reviews |
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Perfection!Completely in love with this product! Their attention to detail is excellent and the results truly exceeded my expectations! 0 of 0 people found this review helpful. Did you? |
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Love it!I love it all. All the products work as expected & even better than expected. 0 of 0 people found this review helpful. Did you? |
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Beautiful, rich colorI love this hair color! Perfect color and wonderful included accessories (ie gloves, stain remover & stain guard). The only down side to my review would be the time it takes to be delivered (approx 1 week). 0 of 0 people found this review helpful. Did you? |
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"""EXTRA EXTRA""""" READ ALL ABOUT IT :)ONLY OUT IN PUBLIC FOR ONE DAY AND RECEIVED MULTIPLE COMPLIMENTS. ALSO ASKED WHO COLORED MY HAIR AND WHAT IS THE COLOR. GAVE COLOR BUT THOUGHT ABOUT IT AGAIN AND DECIDED ANY FURTHER INQUIRIES ASKED WOULD JUST SAY IT WAS A COLOR MADE JUST FOR ME. DID CONFESS THAT I DID THE COLOR JOB MYSELF BUT MY PRODUCTS WERE ESALON. I THINK IT IS FANTASTIC. HOPE IT LAST A WHILE.DONT WANT TO COLOR TOO OFTEN DUE TO THE BREAKDOWN OF THE HAIR. DID NOT LIKE THE RECOMMENDATION TO GO TO SHOWER TO RINSE AND SHAMPOO. HAD TO CLEAN SHOWER AFTERWARDS. WILL USE SINK NEXT TIME... THANKS ESALON, I WILL BE YOUR CUSTOMER FOIR LIFE. LADYJ 0 of 0 people found this review helpful. Did you? |
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HorribleThey Changed the color I asked for which ended up being a ugly ash blond . Dried my hair so bad it is now so fried idk how I'm going to get it healthy again. Ugly & dried out thanks guys 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We apologize that your color turned out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Gray coverageI was under the impression that it would cover my gray hair. I don't have very much gray so I didn't think this would be an issue. Once I was out of the shower, the gray hair was still visible. I am not happy with how my color turned out at all. I was actually excited to try this and disappointed with the outcome. 0 of 0 people found this review helpful. Did you? |
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color the roots onlyI would like to tell you that the formula you sent the did not cover my gray. I did follow the instructions did not do what I was expected. Please cancel my membership Thank you. Lourdes Curry 0 of 0 people found this review helpful. Did you? |
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color darker than expected, product hard to remove from hairThe color is darker than expected. supposed to be light golden brown, on hair looks like dark 'golden' brown. very difficult to get product out of hair. felt very slimy and although shampooed twice, hair still kept the slimy feeling. I can get used to the color, but not the feel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We’re sorry that your custom color came out darker than expected and that it left your hair feeling slimy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Hair color wrongAwful. My hair looks terrible. To dark and my hair has different colors and did not color my greys 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great Color!First time buyer. This color combo was right on point! Coverage and end result was exactly what I wanted! Thank you! 0 of 0 people found this review helpful. Did you? |