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Custom Color Set
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66,934 Verified Client Reviews |
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Love itI have used this product twice now and can honestly say that I am impressed with how much longer it lasts than with both, box and salons and my scalp doesn't burn during the dying process. 0 of 0 people found this review helpful. Did you? |
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Wonderful colorEasy to apply, & long lasting color 0 of 0 people found this review helpful. Did you? |
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Still not where I want it to beHello, As much as the gray coverage is awesome and lasts, the color when first applied is so bright red that it takes 4 or 5 washes before it is a color I am comfortable with. Please advise of your suggestions before sending my next order. Thank you, Nanette Massey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNanette - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love, love, loveI like the color, but still in love with purple hair. 0 of 0 people found this review helpful. Did you? |
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Great productI love the product and customer service is great. I just think those on auto delivery should get free shipping. 0 of 0 people found this review helpful. Did you? |
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to darkthe colour I have been receiving is to dark and the light blonde makes my hair look ginger so I don't want to receive at more and cancel my subscription thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
LikedI liked it, however, at first it was too orange. It's calmed down and is pretty now. 0 of 0 people found this review helpful. Did you? |
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Not the color I anticipatedEverything was easy to follow and nicely packaged. Just finding a color by looking at tiny pics is hard to discern what will look good in person. 0 of 0 people found this review helpful. Did you? |
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Grey be gone!The color was just as I order it but could have been a little lighter. It covered all my grey and has lasted longer than any other due I have purchased or received at a salon. My hair feels soft and looks healthy and shines. 0 of 0 people found this review helpful. Did you? |
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tad redThe color turned a tad red in my hair. 0 of 0 people found this review helpful. Did you? |