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Custom Color Set
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66,934 Verified Client Reviews |
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Hair ColorI absolutely love this product. The way it makes my hair feel is great. I'm still questioning the color, it's a little more red than I originally wanted, but I like it. 0 of 0 people found this review helpful. Did you? |
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Very satisfiedI love the color. Covered the gray And was easy to apply. Seems to be lasting. I'm looking forward to the next delivery. 0 of 0 people found this review helpful. Did you? |
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You Have to Try This!This is the second time I have used this custom hair color. It is freaking amazing! It covers up my grey hair which is framing my face (of course) and blends in perfectly with my natural red hair color. Do you have any idea how difficult it is to find a perfect match to my red hair? This is an amazing product, and is 90% less money than when I used to go to a salon. Everyone who knows how to shampoo their own hair can do this! Try it! You definitely won't be disappointed!! 0 of 0 people found this review helpful. Did you? |
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Beware of Lightswept highlightI love esalon custom hair color and was so excited to get a highlight kit too. Beware that if your hair is medium brown to dark your first application will turn hair orange. I should of realized that this would happen from reading the ad and looking at the picture's. esalon cannot get highlight to yellow/ gold and told me to go to salon for this color. 1 of 1 people found this review helpful. Did you? |
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BrilliantMy hair has not looked or felt as good even my other half made a comment Wow 0 of 0 people found this review helpful. Did you? |
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Far superior to any hair dye ever used in my life!The color I got is exactly what I should've hair but I hate brown hair . I've always had red highlights and there were no highlights in this haircolor if they were they didn't show up on my hair. I've been trying to get to your color chart so I can change the color but for some reason I can't I am not walking around with brown hair I need to change the color and I can't . I I am probably going to have to go to the beauty supply store and get a second rate product because I've spent probably 40 minutes trying to get your color chart . 0 of 0 people found this review helpful. Did you? |
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UnflatteringNot what I was expecting when I bought the product. I was dissatisfied with the color and lack of sheen. I used as directed in the instructions but did not achieve the color I desired or the lovleliness. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJudy Melissa - We're sorry to hear you weren't satisfied with your color. We make each color custom with pure tones, and we'd be happy to send an adjusted color to meet your needs at no charge. We've added a free hair color credit to your account. Look at our email for more information. |
Beyond Horrible Hair ColorProcess was ridiculous in 2 steps. Left my hair dryer than it has EVER been in my LIFE. Color was horrible. Bad product all around. I give it negative 10 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKate - We're sorry you had a negative experience with our hair color. Since this was your first color application and you asked for vibrant tones, we suggested a multi-step application process to give you the vibrant golden tones you were looking for. We see that one of our associates has already reached out to you to help you with the color and dryness and we have sent you a complimentary deep conditioning mask to bring your hair back to silky smooth perfection. |
Cancel my accountI never received a response back on my request. I am dissatisfied with your company. Please cancel all future orders! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - We’re sorry to hear that you were unhappy with your eSalon experience. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
colorThe color shaded quickly and it is not the same as it was at the beginning. 0 of 0 people found this review helpful. Did you? |