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Custom Color Set
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66,934 Verified Client Reviews |
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Love color, Dislike rinsing processI've been a customer of your hair color product for several years and have always been satisfied with the custom hair color I've received, as well as the better condition feel of my hair compared to previous products I've used. There is one issue that I've yet to resolve successfully - upon each initial application, I've experienced difficulty in rinsing the color out of my hair and scalp. Globs of hair color stick to my scalp so that I have to use my nails to scratch it out, even after I've used your shampoo to rinse out the color. I've just spend about 15-20 minutes today trying to rinse the color out and I still feel there is residue still sticking to my scalp and hair. Help! Do others experience this too? Any suggestions you have to remedy this situation will be appreciated. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We’re sorry that your color applications have left your hair with a unsatisfactory residue. Our gel color is crafted from highly pigmented professional-grade dyes, which can feel heavy if not totally washed out per your Personalized Instructions and sometimes requires a little bit more shampooing than other color before adding conditioner. We have reached out to you with our recommendations. |
Perfect!I can't believe how perfect the color is. It is exactly what I wanted. Thanks! 1 of 1 people found this review helpful. Did you? |
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Easy to assembleThe color is a perfect match! Very nice easy way to get the grays out of the way! 1 of 1 people found this review helpful. Did you? |
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Perfectcolor is right on and lasts far longer than store-bought brands 1 of 1 people found this review helpful. Did you? |
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Love this and have been using over a yearHair grows better and is much healthier than when I went to the salon every six weeks. Also love that I can do this quickly on my own schedule! 1 of 1 people found this review helpful. Did you? |
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So glad i came across your websiteSo easy perfect color for my skin tone, and covered the grays fantastically! 0 of 0 people found this review helpful. Did you? |
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Professional product at home priceI love the convenience of ordering the color and having it shipped on a schedule that fits my needs. The price is great too! I feel like the quality of the color is great! I would love to see more color options towards the lighter scale. 0 of 0 people found this review helpful. Did you? |
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Going darkerGreat advice, service, and product. Super easy to use. After highlighting my hair for 20+ years I am having so much fun with my natural healthy look and saving hundreds of dollars a year!! I tell everyone who is considering abandoning the dreaded all day at the salon process to check eSalon out. Oh, and the complements keep coming.... that's just a bonus ;) 0 of 0 people found this review helpful. Did you? |
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Lots of complimentsWent to stylist in NJ for years. When I moved to GA she gave me my formula. eSalon was able to match her formula on the first try. No one noticed the difference. Covers my mostly white hair perfectly, and the shampoo and conditioner they send along with the kit are exceptional. I get my hair professionally cut now. But I won't waste my time getting it colored. I can do it at home and not waste my time hanging in a salon waiting for my color to take. 0 of 0 people found this review helpful. Did you? |
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Finally!I live in an area where salons are very, very expensive. I just cannot go to a salon to have my hair colored/brightened/grays covered every couple of months. I am so happy to have found esalon. As the seasons change, I just let them know what small adjustment to make to my color and it comes out perfectly every time. 0 of 0 people found this review helpful. Did you? |