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Custom Color Set
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66,925 Verified Client Reviews |
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Curls and volumeI noticed that my curls went away after coloring my hair and even lost hair volume. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLizbeth - We're sorry to hear our color affected your curls. Our Big Love and Big Softie Volumzing Shampoo and Conditioner should bring the body and bounce back to your curls! |
I love this company: Product, Service, PriceI was spending hundreds of dollars on having my hair colored at the salon. As my grey started to become more prevalent I noticed roots showing up every three weeks. Not wanting to spend my kids' college tuition at the salon, I went weeks with white roots. This is not pretty at 47 years old. Then my friend told me about eSalon. I saw an ad on Facebook and placed an order. I uploaded pictures and wrote to them about why I started going to the salon and stopped using box color (my hair was falling out and damaged). I was so impressed with my first color! I have salon highlights so I just did my roots with a brush. Wow. There are so many dimensions to my color. My hair is healthier and has more shine than ever! I love it. For some reason I did not receive my second order. The eSalon customer service team was extremely responsive over email, and they even called me! They sent a new kit free of charge. I'm about to place another order. I can't say enough about the quality of this product. I wish I could post a pic. 0 of 0 people found this review helpful. Did you? |
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Started out Gorgeous...My color started out Gorgeous! It was a deep mahogany brown with a rich red cast and a shine that I was very, very pleased with. I waited 3 days after coloring to wash my hair again. That was a bad day. My red began to lessen significantly, the shine faded too. The deep brown still seemed ok. Two days later, repeat, less red, now less brown and the xtra shine was gone. It's a week out from my first color and I do have color holding, no stray greys showing or anything like that. But it certainly didn't compare to the day I colored it. A couple more days, another shampoo. More faded color and shine. I'm pretty much down to having just plain brown hair now. I do already have my second kit as it came sooner than I expected. I will probably wait about 2 weeks and try all over again. If I get a second failure then my first try with eSalon will have cost me more than my regular stylist. If it works then it will have worked out to be the same price to get my hair colored, once by my stylist, twice by myself. Either way it seems I've not come out so far ahead as I thought I was supposed to. I should add that if I'm lucky enough to get the result I did with my first try at eSalon and it stays in my hair then I would be satisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica - We're sorry to hear your color faded too fast. To ensure longer lasting tones, we recommend using sulfate-free shampoo and conditioner specially made for color treated hair. We see you've communicated with your colorist, who has adjusted your formula. We're also sending you a complimentary Devoted to Hue Color Enhancing Mask in Red to help maintain the vibrancy of your hair. Look for our follow-up email for more information. |
I don't like how pasty my hair feels after colouring.I like it but find it a bit expensive. 0 of 0 people found this review helpful. Did you? |
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Love the colorIt's me, that's all I need to say about that.... 0 of 0 people found this review helpful. Did you? |
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Love the colorLove the color and customer service, but it seems to be fading quicker than other products. 0 of 0 people found this review helpful. Did you? |
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I love ❤️ the colorDefinitely a excellent product, my only thing is that leave my hair so dry! 0 of 0 people found this review helpful. Did you? |
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The grey hair come outsiza to facter.thkThe grey hair come out size too facter.thk 0 of 0 people found this review helpful. Did you? |
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Custom hair colorAlthough I love the color, it came out darker than expected. I will ajust my hair color shade. 0 of 0 people found this review helpful. Did you? |
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DissapointedI did not like the colour and my roots are already showing through ! I do not want a repeat order 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaggie - We're sorry to hear you were disappointed with your custom color. We see that you've already spoken to our color and care team, who have issued a credit for a free reformulated color. We hope this new color helps you meet your hair color goals! |