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Custom Color Set
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66,903 Verified Client Reviews |
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Too DarkI ordered a Light Blonde colour and it came out light brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
😔AwwMy hair color was nothing like it was supposed to be, it just lightened my hair to dirty/Sandy blonde color it was supposed to be red/paprika, live and vibrant, I'm really sad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarel - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Will never purchase this againSo I went through the process, got my color in, followed the instructions to the letter. There are entire sections of the ends of my hair that didn't take the color. Typically this can be blended in depending on how I do my hair but this is like blocks, literal squares. I've been coloring my hair for nearly 15 years, both professionally and at home, and I've never been more disappointed in a hair product, especially considering how much they charge for it. The only reason that I've given two stars instead of one is because the color that did stick is a pretty shade and nearly exactly what I selected when going through the ordering process. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAimee- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Beautiful colorThis is the best color and grey coverage I have ever purchased!! Love how easy it is to use. 0 of 0 people found this review helpful. Did you? |
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Awesome Awesome AwesomeI love this product it truly covers every grey strand and the customized coloring is awesome! 0 of 0 people found this review helpful. Did you? |
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Its been a good experienceColor has been beautiful, and i like the ability to make adjustments when needed 0 of 0 people found this review helpful. Did you? |
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Love the dedication to your personal colorI'm almost there in tweaking my hair to the exact color and shade I'm going for. I love how they work with you me make educated adjustments. I've never ended with a shade i haven't liked, I'm just trying to slowly go lighter to stop the grey from showing sooner vs later! 0 of 0 people found this review helpful. Did you? |
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Loved it!This was the second time I used the color and I am so pleased! It covered the gray really well and never faded. 0 of 0 people found this review helpful. Did you? |
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Custom colorNot expensive at all. Does a great job covering grey. I decided to try this got tired of paying hundred on hair color at salons. It does a great job. If I want to change something I just email my color specialist and she email back right away. 0 of 0 people found this review helpful. Did you? |
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QualityGet compliments all the time 0 of 0 people found this review helpful. Did you? |