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Color Set
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66,903 Verificado Comentarios de clientes |
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hair colorI loved the color. It covered the gray, the gray did start coming back about 2 weeks later, but the rest of my hair still looks great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the great results I expected!I specifically requested a "very" ashy light brown color. I used the hair color today and it's like it didn't even alter the color of my hair at all. Still way to much brassiness and it did not cover the gray at my temples at all. I followed the directions exactly with absolutely no result. Kind of feels like a waste of time and money. Cancelling my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGail - We apologize that your hair color has too much brassiness. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Shampoo and colorI feel like I need more shampoo. It doesn’t wash my hair well enough. Color seems darker at the root and the older hair is lighter. I would like the roots to match more of the rest. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGinger - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Decline in serviceI previously used esalon years ago and and it worked great. I came back to use the service this year and it's horrible service and products . They can't change the colorist. They can not guarantee the hair color, they are not professionals. I have never heard so many excuses before. When this company advertise they have professional colorist but can't get my hair color correct and cover my limited grays. Box hair color works better than this. Ridelous. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not working for meNot enough for all my hair and did not cover my grays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
I love the latest color it matches perfectly and doesnt seem to fade as fast asMy color is natural and leavez my hair soft and manageable doesnt irritate my scalp 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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not dark enough on rootsLove the color,overall. Need to get something darker for new growth. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Heidi iLove the color! Back to my original color. Everyone complimented me on it. Thank you. Looking forward to my next shipment! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Treated HairWonderful Color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectionThe color is perfect, and my hair looks healthy and fantastic....LOVE LOVE LOVE 0 de 0 personas encontraron este comentario útil. ¿Y tú? |