|
Custom Color Set
|
66,880 Verified Client Reviews |
|
Sort by: |
|
Great results!Great quality product and tools with great results. Color was spot on with first purchase. The only downside is doing it yourself. ;-) 0 of 0 people found this review helpful. Did you? |
|
Nothing but Compliments!I've been getting rave reviews on my recent hair color that (hopefully) led to a referral. 0 of 0 people found this review helpful. Did you? |
|
hair colorMy hair still has a red tone after about the 5th time I wash it and I'm using your shampoo and creme rinse so I know it's not those products. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsShawn - We're sorry to hear your hair is still pulling warm tones. We see your colorist has reached out to you and sent you a free order with our strongest red neutralizing properties. We hope to hear your feedback on this new color soon! |
not returnable unless you pay $12 for shipping.I was never told volume 20 is the only developer available. I cant use this kit! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaurel - We wanted to assure you that you shouldn't have to pay to return your unused product. We see you've already spoken with one of our associates who helped you get your refund without having to pay any return shipping fee to the post office. We're glad we were able to help! |
Dont love it.Not enough gray coverage. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSheila - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
gummy root color that wouldn't wash outThe root dye wouldn't wash out, even after six shampoos and scraping my scalp with my nails. I had to use apple cider vinegar to get the dye out of my hair, so I do not recommend it, and I will not be using it again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCatherine - We’re sorry that your hair was difficult to wash out after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Best Hair Cover EverBeautifully covered all my grey hair. I love the color, the shine, and my soft hair. Unbelievable! If you haven't tried the product please try it. You won't be disappointed. Love it! 0 of 0 people found this review helpful. Did you? |
|
Best serviceI love this service! It's all spelled out for you, so there's no worries. The color definitely seems to last longer than the over the counter brands, and even salon color treatment! 0 of 0 people found this review helpful. Did you? |
|
Amazing!!Love this hair colour. Makes my hair feel healthier and look healthier. I cannot recommend this enough!!! 0 of 0 people found this review helpful. Did you? |
|
Easy Breezy!Best thing since sliced bread! Takes out all the guess work and time searching for the right color at the local beauty supply store, or wasted time spent at the salon. Everything you need is right in the box and the color is superb and lasts a long time. Even a beginner could do it. And you don't even have to reorder because the team will let you know when your next color is arriving. Also easy to skip shipments or change the frequency of delivery. The team is always there to help if you have questions too. I love it! 0 of 0 people found this review helpful. Did you? |