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Custom Color Set
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66,866 Verified Client Reviews |
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Great coverage and easy to use.Only thing I thought could be better is how dry my hair felt after treatment. I used lots of conditioner the next few times I washed my hair and it felt better. 0 of 0 people found this review helpful. Did you? |
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Perfect colorWhich it had a little less because I only need it for my roots. 0 of 0 people found this review helpful. Did you? |
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LOVE LOVE LOVE!!!!!!Thought the color was going to be too much of a bright red, but it came out perfect!! 0 of 0 people found this review helpful. Did you? |
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eSalon Colors does not work for African American Hair!I used the color kit, and it did not work on my hair. After I used there kit my hair came out the same as before I used the kit. I contacted customer service, they went to talk to the colorist Leianna H. and she is very inexperienced with hair coloring for a person that is post to be a licensed cosmetologist. Leianna H. said that the hair color would not work on my hair. The best question is. Why would you send a customer a color kit if you knew that it would not work? Girls.. save yourself I would not recommend the color kits. The only positive thing that I would say is that there shampoo is pretty good. Honestly thats about it. The store top brand boxes are BETTER! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmity- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Very MessyDryed out my hair and is really messy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeatrice- We’re sorry that your hair feels drier than normal and that you found our product messy. We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Loved the color at first butThe the color faded after two washings bummed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and look forward to hearing your feedback in the future. |
Did not cover grayDo not want any more of your product. Please cancel account as of June 4, 2017 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoslyn - We're sorry to hear our color wasn't for you! According to our record, we can confirm your Plan has been cancelled. However, were currently reaching out to you to see how we can better suit your hair coloring needs. |
Extraordinary serviceThe customer service went beyond my expectations and I recommend eSalon to everyone. There will NOT be any disappointment either in quality of goods or service 0 of 0 people found this review helpful. Did you? |
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Great coverageGreat grey coverage. Lasts longer they store hair dye 0 of 0 people found this review helpful. Did you? |
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PerfectI was skeptical when I answered a few questions, then the product was sent and it was actually the correct color. I would recommend esalon to anyone who colors their hair at home. The color lasts much longer than other products available at department stores and pharmacies. 0 of 0 people found this review helpful. Did you? |