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Custom Color Set
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66,689 Verified Client Reviews |
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Nice shine and qualityI've been a customer for several months and the quality of the hair color is great. It's superior to typical dyes that you can get from beauty supply stores to drug stores. The tricky part is color adjustment -- its taking me a few months to determine how to achieve the shade of light ash brown with no red highlights that I want to achieve in my hair color. It takes a lot of patience and trust to keep adjusting the color as we go. So far, the color team is working to adjust my color at my request and its very gradual. Its tricky to go from red undertones (from dyes) to the blond/light brown ash undertones in the color that I seek after years of store bought dye (done over years of high end salon dyes). E salon is making it a good experience always by communicating, listening to my needs and adjusting the ash and color as we go so I can gradually achieve the shade I want. The time it takes to get to my color if we get there is the only reason why I didn't rate it a "5" yet... Thanks 0 of 0 people found this review helpful. Did you? |
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GreyThe color is great, with the exception of covering stubborn grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Love the color, hate the smellI love the color, dark blonde (pearl), however, the ammonia was very strong and actually left my scalp feeling irritated. Hopefully I can get the same shade in a demi permanent formula for my new growth in 8 weeks. High shine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - We are sorry to hear you experienced some irritation during your coloring process. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
This is amazing!!Remarkably easy to use, even when going solo! Easy to follow instructions and left my hair looking and feeling great. The only downsides were that the smell is quite strong during the process and that the size of the text was quite tricky to read once I’d got my glasses off! 0 of 0 people found this review helpful. Did you? |
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NiceLuv the color and the product just wish it lasted longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCaron - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Even a Pro needs eSalonI’m a retired hairdresser that colors her hair at home. For me to buy professional hair color is a waste of product and money. Even the smallest packages expire before I can use it. And to buy over the counter is limited to color selection. I would have to buy 2-3 boxes to achieve the same color results eSalon sends me. I’ve been using eSalon hair color for several applications now and I’m very pleased with the constant results. 9 of 11 people found this review helpful. Did you? |
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Perfect grey coverageFirst impression, very impressed with how for the first time ever I have found a hair colour which has covered all my greys. Love the colour as well, but was a bit too dark so may be will go one touch lighter for my next order. And only downside for me is that it took forever to wash off, I have long hair so by the end of it, my arms were aching and the sampoo that comes with the package is no way near enough for my hair. The real test now is to see how long it will lasts!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlzi - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A representative will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
NiceI like the hair color except it is still just a little too red, but overall liking it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for reaching out! We are sorry to hear that your color formulation pulled more red than you were expecting. Color Happiness Guarantee to the rescue! A representative will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
desperately needed to colorwent back to esalon color because I moved too far from the lady who was doing my color. thought I asked about changing my color before they sent my order but that didn't happen. Gave the color a try anyway. It was too light for my liking. My colorist has updated my formula and I hope I will be happy with it. I gave it a 4 star because I really don't like doing the color myself but until I find someone to do it for me I will use esalon. 0 of 0 people found this review helpful. Did you? |
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Loved the colorThe only thing is that it's too expensive. Otherwise I would continue my subscription. 0 of 0 people found this review helpful. Did you? |