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Color Set
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66,866 Verificado Comentarios de clientes |
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Perfect grey coverageFirst impression, very impressed with how for the first time ever I have found a hair colour which has covered all my greys. Love the colour as well, but was a bit too dark so may be will go one touch lighter for my next order. And only downside for me is that it took forever to wash off, I have long hair so by the end of it, my arms were aching and the sampoo that comes with the package is no way near enough for my hair. The real test now is to see how long it will lasts!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlzi - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A representative will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
NiceI like the hair color except it is still just a little too red, but overall liking it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - Thank you for reaching out! We are sorry to hear that your color formulation pulled more red than you were expecting. Color Happiness Guarantee to the rescue! A representative will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
desperately needed to colorwent back to esalon color because I moved too far from the lady who was doing my color. thought I asked about changing my color before they sent my order but that didn't happen. Gave the color a try anyway. It was too light for my liking. My colorist has updated my formula and I hope I will be happy with it. I gave it a 4 star because I really don't like doing the color myself but until I find someone to do it for me I will use esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never againI am delayed in writing this review because I was just getting on line to cancel my association with your company before you send me any more hair coloring. I have been getting my coloring from you for over two years and have even used you to put high lights in. However, the last batch of coloring you sent me nearly ruined my hair. I could not rinse the coloring out. I follow instructions to the letter. However, when the water hit my colored hair my hair bunched up into greasy dread locks. I rinsed until the water ran cold and the shampoo did not lather up and did not break up the clumps of dread locks. I finally just shampooed my hair 3 times with bed head until I got the color out. Then I gave it 3 days rest and put swimmer shampoo in my hair and set in a steam room then washed my hair and conditioned and conditioned. I have not died my hair again since February but it is still very dry and it is a good thing I have a lot of it because I am still loosing a lot of hair with every shampoo. It is past time to get my hair done again and I will have to go to a professional to have that done because now my hair has a different texture to it. Frankly I am very scared. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Didn't cover gray for longFollowed the directions for covering gray. Gray was showing within 2 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyka - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
No changeMy hair shade is medium brown and the shade I ordered was a medium ash brown. I knew my color wouldn’t drastically change, but my hair is the exact same color as before. I did a strand test and my color never changed. The product did make the one strand I dyed shiny and soft, which is nice, but I will not be dying the rest of my hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We’re so sorry to hear that you were disappointed by the results of your strand test. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Worse at home kit I've ever tried!This is literally the worst at home kit I've tried. I wouldn't have minded the mess and hassle it took to do all the bloody steps but then to not even get colour pay off anywhere near the colour I selected from the available options. Better off sticking to the drugstore box dyes! I'm so disappointed and to top it all off my hair didn't even smell nice at the end like other at home kits! Really wish I hadn't bothered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HappyVery happy with this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLove this product. So easy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Hair coloring productI really like the product! it has great instructions and easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |