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Custom Color Set
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66,866 Verified Client Reviews |
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The color is exactly what I asked for!I love the color - but is there something I can do with the resilliant grays I have on the sides of my head? the color doesn't take on those spots 0 of 0 people found this review helpful. Did you? |
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MoisturizeThe color coverage is great but it really dries my hair out. I needed to know this before hand, waiting on my next supply. 0 of 0 people found this review helpful. Did you? |
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Best haircolorI love the color. The only issue I have is the process takes too long (messy). This was my first attempt. Next time it will be better. 0 of 0 people found this review helpful. Did you? |
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colour boxGel based colour - easy application although takes a lot of washing out. Had to wash my hair on three consecutive days. Very happy otherwise, good gray coverage and a nice end result with the colour looking natural and well moisturised shiny hair. 0 of 0 people found this review helpful. Did you? |
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Pretty goodIt worked pretty well. The roots and the ends weren't the same color though. Roots were too dark for my liking, but I did like how my hair felt after I did it. Ends were a bit on the brassy side but the color softened up. Overall I liked it, just wanna tweak it a lil bit next time. 0 of 0 people found this review helpful. Did you? |
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loved the red!it's not out a box, it's not from a salon... it's the best of both worlds. loved how the color came out. just wish that this only required 1 step. 0 of 0 people found this review helpful. Did you? |
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Meet expectationsI do like the outcome of the color,although still not the brown color I am trying to achieve but I hope with spontaneous use will eventually get there. 0 of 0 people found this review helpful. Did you? |
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Kit contentsThe paper inside told me to use stain guard and gloves provided in kit, but I received neither one. Aside from that, very satisfied with product 0 of 0 people found this review helpful. Did you? |
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Good idea poor executionIt sounds great and I used 2 shipments to make sure I gave them a fair chance. My main request was to avoid any red highlights and wanted more ash. First box was way too dark and still noticeable red. Second box after giving my critique was lighter, but my hair was so red. I hated it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHannah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Shampoo and conditionalI love the color choose that is made for me. However, the shampoo/ conditional leave a heavy oily residue on my hair and it take 3 rinses to remove on my hair... I also have to adjust my order and add more dye.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |