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Custom Color Set
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66,866 Verified Client Reviews |
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Too much residueI loved the color but the residue was too much- it took me 5 washes to completely get it all out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosalinda - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Packaging and products are A+The packaging couldn't be better, products are amazing but I provided pictures and advised the consultant that my ends were lighter than roots and I just wanted an all over brown. I got my color and applied as instructed and now my head all over it's midnight black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHaleigh We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Dry hairThis product has made my hair very dry and the color is too blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGinger- We’re sorry that you were unhappy with your color results and that your hair felt drier than normal. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Custom Hair ColorI am so happy with my hair color. Love, love, love it. 0 of 0 people found this review helpful. Did you? |
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LikedIt was good color. I like the convenience, price and product. 0 of 0 people found this review helpful. Did you? |
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Ease of useThe ease of use of this product along with the color accuracy is unparalleled. 0 of 0 people found this review helpful. Did you? |
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Hair colorI was always nervous about coloring my hair. I said if it starts to get more grey in it I would have it professionally done mostly because I had no idea how to match my color. I saw the add for esalon and decided to give it a try. I'm more than thrilled with the ease of doing it myself and the perfect match. Now I would do it no other way. 0 of 0 people found this review helpful. Did you? |
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Simply AwesomeI just want to say I love this. I've been a client of esalon for about 4 months. I can be a bit indecisive and each time I've made an adjustment in color it has been perfect, so thank you!! 0 of 0 people found this review helpful. Did you? |
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It just keeps getting betterI really like the way my hair feels. It is soft and feels natural! Color keeps getting better too! 0 of 0 people found this review helpful. Did you? |
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BEST COLOR I HAVE EVER HAD!!!!I cannot wait to get my next bottle. Everyone has been telling me how much they love my color and the shine is incredible. 0 of 0 people found this review helpful. Did you? |