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Custom Color Set
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66,689 Verified Client Reviews |
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Great colorMy hair always has brassy undertones when dyed in salon or out of a box. ESalon though has created a color that has zero brassiness and that colors my grays permanently- 8 weeks later and the only gray I have is new growth. 0 of 0 people found this review helpful. Did you? |
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So far its great.It has lasted longer then store bought colouring products. 0 of 0 people found this review helpful. Did you? |
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Long lastingThis haircolor seems to last longer than any I’ve used. It does not have a strong smell. My only complaint is it colors my scalp for several days. I have to scrub it off in the front because I wear my hair back away from my face. 0 of 0 people found this review helpful. Did you? |
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Loved itLove the color this time, but it really made my hair feel like straw, even after the conditioner was used, and I haven't colored in awhile or used any products in between, so kind of harsh this time it seems. 0 of 0 people found this review helpful. Did you? |
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Root Lift HairsprayThe root lift is a little too stiff. I didn’t realize it was a hairspray. So between using that and additional all over hairspray (I never use a lot of hairspray, I like a soft hold) if I needed to restyle it was somewhat difficult to comb or pic through my hair. I do admit it did lift where I needed it. 0 of 0 people found this review helpful. Did you? |
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ColorDidn't seem to cover my grey roots as well as it has in the past. :( 0 of 0 people found this review helpful. Did you? |
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PackagingI want to start by saying, I love your product. It's customized, changeable, convenient and easy to use. My only concern is the packaging. I try very hard to recycle as much as possible. I was sad to see that you felt your instructions needed a plastic folder and the two color bottles are nestled in a plastic form that is not recyclable. Thank you for listening. Lorianne Sward 0 of 0 people found this review helpful. Did you? |
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New colorI like the new look. My only recommendation is to not give as much product for people with thinner or shorter hair. 0 of 0 people found this review helpful. Did you? |
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Best customer service experience ever!I received my color package and was so disappointed when I opened the kit to begin coloring and found that the developer had somehow leaked and had gotten on all the packaged items in my kit...it had been extremely hot during the time of the delivery and that seemed to have caused the leakage to occur. I called customer service and explained the situation (& had taken photos of the developer etc. uncertain as to what was needed to replace the items). I was so happy with the customer service and their promptness in replacing the kit, I emailed them immediately to thank them. The esalon team had a new replacement kit arrive in two days, which was extremely prompt, they followed up by phone to ensure the kit had arrived without any problems and they adjusted my next scheduled color to arrive based on the replacement they provided and didn’t require that I send the damaged product back, which is rare. Great customer service, Thank you!! 1 of 1 people found this review helpful. Did you? |
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FINALLY!My colorist, Hannah D, gave me the color I didn’t even know I wanted! Last time, I was very disappointed with the brassy color. Hannah toned down the brass and upped the sass! It is a little darker than I wanted, but again, LOVE IT!💕 0 of 0 people found this review helpful. Did you? |