66,844 Verified Client Reviews |
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Still too darkI think I started with the darkest brown, I keep trying to go a little lighter. I need it a dark brown but not the darkest brown, red highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCecilia- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color not as expectedI just got around to using the batch of color made in Feb. It was a lot darker than I expected and brassy toned. I don't know if the delay in using affected the color quality or not, but it will need adjustments for next order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- We’re sorry that you were unhappy with the results of your last order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon |
Custom hair colorThis is my first negative review. Yet again, the light to medium shade was too dark. I can live with that. Ok, fast forward to when I rinse out the dye. I was in the shower, had rinsed until clear. At that time, I noticed a lot of suds in my hair. Spent the next 15 minutes trying to get the gunk out-no luck. After another 1/2 hr using the sprayer in the kitchen sink with my husband's help, I was still left with some gunk. Against directions, I had to wash my hair twice with shampoo to get it all out, what a mess! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We’re sorry that you were unsatisfied your custom color and that it was difficult to wash out. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Hair colorLove it get many complements on how nice it is. My hair dresser applied the color and was vety impressed with it. 0 of 0 people found this review helpful. Did you? |
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My color....Perfect as usual 😁 0 of 0 people found this review helpful. Did you? |
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Great lasting resultsvery happy with my first application. The results seem to lasting very well. Plan on staying with esalon for all future applications. 0 of 0 people found this review helpful. Did you? |
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Base colorAfter tweaking the colors around, this is the best color so far. 0 of 0 people found this review helpful. Did you? |
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This makes me happy!After years of spending tons of money and never being sure what I am going to get, I finally hit the jackpot. If you have not tried the custom hair color, I recommend it. It is wonderful. Your hair is glowing and healthy, beautiful! 0 of 0 people found this review helpful. Did you? |
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Excellent ResultsIt took a couple of formulations but ESalon formulated the perfect color for my base. I have 100% translucent white hair and the color has held. I highly. Recommend using ESalon! 0 of 0 people found this review helpful. Did you? |
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Why pay salon prices...When you can get a great, vibrant, long lasting color...AT HOME!! I've been using eSalon for 9 months now and absolutely love it! 0 of 0 people found this review helpful. Did you? |