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Custom Color Set
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66,689 Verified Client Reviews |
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Color is close to what I wanted, but coverage wasn't as well.Giving the color 4 stars. I'm finally getting close to the color I wanted, but the color they send for the ends of your hair doesn't seem to cover as well. I just want my hair to be the same vibrant color all over. Overall, definitely not bad for custom color and price. 0 of 0 people found this review helpful. Did you? |
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Color redI really liked the color red but in a week I did not have that color in my hair and two weeks after applying it my gray hair is already noticed 0 of 0 people found this review helpful. Did you? |
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GoodColour was improved but still was not my intended colour . However, the colour received was still nice and looked natural . 0 of 0 people found this review helpful. Did you? |
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Disappointed Color isn't lasting longer than I thoughtHello, Just wanted to know why my color only last two weeks and not a full 30 day's? Am I expecting to much, please don't miss understand I love my hair color and I get many compliments on the color, but wish color would last longer. Virginia 1 of 1 people found this review helpful. Did you? |
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CANCEL ALL OREDERSince Oct. Of last year I have been trying to cancel my orders. I have written email after email and they just keep sending them and I just keep paying. My Bank chgs. me for stop payment. I have at least 5 color kits unopened and 1 on the way. PLEASE HELP ME !!!!!!!!!!!!!!!!!!!!!!!!!! [email protected] 1 of 1 people found this review helpful. Did you? |
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The exact color I wantedColors usually turn red on me and I get called " the red head"; grrr. This had not done that. Thanks. 0 of 0 people found this review helpful. Did you? |
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Good colourGood result, but quite hard to add to hair without help from someone 1 of 1 people found this review helpful. Did you? |
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Hair color is different from beforeMy hair dresser noticed that the color i've been receiving lately is different from before. The color is a darker brown and less red. She also noticed the packaging is different from before. Did they do something different to my color? 0 of 0 people found this review helpful. Did you? |
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HighlightsTo be honest I did not use the highlights because for one it was being discontinued and two loved my base color without it 0 of 0 people found this review helpful. Did you? |
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eSalon nailed it!The short review: The color was perfect, the instructions and videos made the process so easy, and customer service was great from beginning to end. The long review: I have colored my hair at home for half my life (I'm 55) and have used the same drugstore brand for almost all that time. Over the past few years, I've been switching all my beauty and personal care products to cruelty-free. Hair color was my last, and hardest, switch. I researched for the last couple of years, and nothing ever sounded good enough to make me confident in trying it. Then I ran across eSalon. I'm so glad I did! I filled out my profile, placed my order, and received an email a couple of hours later (how is that for personalized customer service?!) asking some questions for clarification. I said that I wanted to match the color I was currently using as closely as possible, and gave the details of that brand and color along with a picture. When the kit came, everything I needed was right there in the box. I had also ordered the color tools and cape, so I was all set. I did have some trouble with application and made a total mess, but that was my own fault. I have very short hair, and the videos give recommendations to use the bottle for application and not to bother with the clips if hair is too short, but I wanted to try using the brush and clips since I bought them. All I did was make the process more complicated and way messier, so next time I will just use the bottle. At least I'll still get use out of the timer! Other than that, I didn't have any problems with application. And the results were perfect! My color is very close to what I had, only better! My husband loves the color on me, and so do I. My hair is soft, super shiny, and the color is scrumptious. Thank you eSalon. Please don't ever change, because you've got the perfect product and customer experience! 1 of 1 people found this review helpful. Did you? |