66,818 Verified Client Reviews |
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This is great!Hello this is a very great custom hair color, I have told so many people about you all. 0 of 0 people found this review helpful. Did you? |
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Just what I wanted.Changed the color slightly and it turned out great. 0 of 0 people found this review helpful. Did you? |
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Root touch upColor match was great. Very pleased with the convenience. 0 of 0 people found this review helpful. Did you? |
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Perfectly natural matchI like that this hair color has awesome gray coverage and does not fade quickly. Thank you! 0 of 0 people found this review helpful. Did you? |
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Made for meI was happy with the first color I received. When it came time for my 2nd order, I requested that the colorist make my shade a bit lighter. I really loved that shade and appreciated being able to have it adjusted. I really like that my hair color has several dimensions of color which makes it look more natural. 0 of 0 people found this review helpful. Did you? |
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Great first startWas looking for a multi dimensional look. I still love the first color but I think with the second being lighter I will get the look I'm looking for! 0 of 0 people found this review helpful. Did you? |
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Custom hair colourDon't know why I did not know about this product before. I'm 100% grey the colour made for me is almost my original hair colour covers the greys 100% 0 of 0 people found this review helpful. Did you? |
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Great colorWould you include a cap for hair while you wait 0 of 0 people found this review helpful. Did you? |
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Didn't work and dried my hair outMy hair looked exactly the same after, except it was more fried. I still have lots of greys. I was hesitant to color it as I haven't put color on my hair in years, so that is why I went with semi permanent color. But even though I followed the directions the color didn't take. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsTara- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not the color I expected.I really like the idea behind this service! As for my first experience, I requested a color that was a little more red. I received an email that a different color was suggested for me so I figured I would give it a try. Once I did though, I got a color that was a bit less red than I wanted and more of a purple :-( I love the gray coverage of this dye. I was just a bit disappointed that the color was darker than I wanted. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |