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Custom Color Set
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66,818 Verified Client Reviews |
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HaircolorPerfect haircolor for me. Love it! 1 of 1 people found this review helpful. Did you? |
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Medium golden brownWow! Loved this color. Exactly what I had in mind. Easy to apply following the instructions. Did not fade any faster than a salon semi-permanent color. As time when on, golden highlights occurred with the natural fading. 1 of 1 people found this review helpful. Did you? |
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I love it!So far I have had my first full color and two subsequent root colors and they've turned out beautiful! And so much cheaper and faster than going to the salon! I'm glad I found you guys. 1 of 1 people found this review helpful. Did you? |
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GiftMother inlaw loves this for a gift 1 of 1 people found this review helpful. Did you? |
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Easy and long lastingVery easy to use and the color lasts much longer than the boxes you get at the store! 1 of 1 people found this review helpful. Did you? |
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First time buyerI truly love the color and was pleased that it is light enough that my gray is blending giving me a more "me" look. I think the best thing that can be said for a product is that it looks natural. I appreciate being able to afford my hair color now without breaking my budget at the salon. Natural and soft. Thank you 1 of 1 people found this review helpful. Did you? |
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AmazingI absolutely loved the new color e salon mixed up for me. I wanted to go a little lighter for the summer. With a few back and forth emails they sent me exactly what i asked for. Thank you again for helping me go into the summer with a great new hair color!!! 1 of 1 people found this review helpful. Did you? |
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Excellent Results!This was my first time using my custom hair color. I chose my color and they let me know they changed it a bit for a more flattering color and I am glad they did! The result was a great, flattering color that I am very happy with! Product directions are easy to follow. I am very pleased with my overall experience! 1 of 1 people found this review helpful. Did you? |
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Not impressedI ordered a cool dark blonde for my medium brown hair. After dying it, they looked pretty the same, beside brassier tones. (wich I'm not a fan!) The concept itself of a custom color is bomb, but if you want to go lighter with esalon, it may not be a good idea... 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Great color, but 1 big issueThe custom color shade was good. The big issue for me was the way my hair felt after coloring. I followed the instructions down to the last letter-but it left my hair feeling over processed and damaged. My hair usually feels especially silky and looking great after coloring it. I wasn't sure, so I ordered it again and had the same outcome. I've decided not to reorder and am canceling my membership. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service as you requested. Again, we apologize that you were dissatisfied with your experience. |