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Custom Color Set
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66,818 Verified Client Reviews |
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Color made my head itch.I have used this color for two years. My color was updated several times. For the last 3 times I used it, my scalp would itch and feel raw for at least a week. Had to stop using it. Too bad because I loved the color and the price. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet- We’re truly sorry to hear that you experienced a reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for recent color and reached out to you with more details. |
HighlightingI put on eSalon's Highlighting system last night a few days after coloring and WOW!! just beautiful highlights and the color of the highlights is perfect!! eSalon you've done it again!! I don't usually give reviews, but I had to this time because my hair looks Wonderful!! 1 of 1 people found this review helpful. Did you? |
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Great color!This actually does look very natural and covered my grey! It has been about 3 weeks and it looks like it will need to be done every 4-5 weeks. This does look better than what my colorist was doing too! I will continue to purchase it. 1 of 1 people found this review helpful. Did you? |
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Love e-SalonGreat product and perfect color. 1 of 1 people found this review helpful. Did you? |
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Great valueThe color that was mixed for me was exactly what I wanted. It was kind of hard to apply it evenly myself, but that's a problem I frequently have with home coloring because I have super thick hair. The colourists did an excellent job on their end making the shade that I requested 1 of 1 people found this review helpful. Did you? |
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I want to keep purchasing your from but I really want the colored I desiredLike I send it my hard is darke than I was expected and I really like my lighter colored I had before I used your product 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElvira- We’re sorry that you were unhappy with the results of your recent order. Your colorist will review your comments and will adjust the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
The change was nice,but like last color tooThere wasn't much lighter,but liked color over all.ill try this color again can't decide what one I love the most yet... 1 of 1 people found this review helpful. Did you? |
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Hard to wash outThis product is very hard to washout, I had to wash my hair 3 times to get the stickiness out 13 of 13 people found this review helpful. Did you? |
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Does not matchMy desired color has not been met and this is my second try...at first try my roots turned a bright brassy blonde color(not matching my red hair, then the second batch turned my roots a slightly darker blonde(still not matching my currently red/coppery color). 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We’re sorry that your hair color came out uneven. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Coloring goodRoots go gray to fast 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDia - We're sorry to hear the roots are going gray too fast! We see you've already spoken with your colorist who has created a new color that should last longer. We're glad we could help you find your perfect match! |