66,793 Verificado Comentarios de clientes |
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Love the colorThe color looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorVery nice color. Came out exactly the right shade. It blended very nicely with my old hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorVery pleased with the results. Color is lasting great between treatments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very pleasedI have to admit I was very skeptical at first with coloring my roots at home. But after following the simple instructions, I was very pleasantly surprised with the results. The color was perfectly matched to my current color, so it did not look like that “just got your hair colored” look. Plus, there was no lingering odor after washing and my hair looked shiny and felt soft. It was fast, easy, and I was able to do it in my own home the night before work the next day! I’m very pleased with my results!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely wonderfulI can't say I was skeptical but I was worried about being able to get it on and it turn out right but it was a piece of cake and it looks wonderful I love it thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great gray coverageCovered the gray but hair looks slightly dull, maybe need to rebalance color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HorribleThis is horrible hair color that has left my hair dry and gummy feeling. I am canceling my service with you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGenevieve - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not happyI colored my hair and it did not make any change. Furthermore, it’s does not look colored 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLianne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AllergicHello. Loved your color BUT I’m afraid I’m allergic to your color products. I did do the skin test and it was positive. I used the color anyways cuz I was desperate to try. But it looks like this will not work for me. UNLESS you can come up with something I won’t have a reaction to. I may just have to go grey natural. Can you still help me? So for now I put off my next order till May. If no solutions can be made , you’ll have to cancel my account. Thank you very much. Miko 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiko - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. We are happy to hear that you performed a skin allergy test 48 hours before this color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
SHAMPOO BRILLIANT, A GREAT SHINE FOR COLOURED HAIRMy hair is the best it has ever been for ages, the colour just right and the shampoo compliments it very well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |