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Custom Color Set
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66,793 Verified Client Reviews |
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Love this color.I really love this color! It's a little dark at the moment, but I know it will fade and look more natural in the next few days! At first I felt it needed a little more violet (I love purple hair but have to be careful in my job), but I love how subtle it is, and know once I'm in the sunlight it will be very noticeable. I did purchase the tinted love and will use it in a week or so to refresh! But over all I love this Color!!! 0 of 0 people found this review helpful. Did you? |
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You guys are good!I loved my first color and then I decided to go a little lighter. Both times I got exactly what I asked for. That never happened to me at the salon. They either didn't listen or didn't know how to achieve it. It's shiny, has demension and it lasts. I love it! 0 of 0 people found this review helpful. Did you? |
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Fantastic!I'm very happy with my custom made hair color! It is fantastic!!! 0 of 0 people found this review helpful. Did you? |
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shiney hairMy hair is dull and very thin and straight. This helps give more body and a rich shiney color. I am happy with this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly- We're so happy to hear that you're enjoying custom color! We truly value your feedback and look forward to hearing from you again in the future. |
ColorI thought the ends were too dark the first time, so I ordered the gloss thinking it would make it shiny, but instead it made it darker. I convinced my daughter to get it for her hair and it's perfect for her. she ordered the color she wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeanne-We apologize that you are unsatisfied with your color results but are happy to hear that your daughter is enjoying her color. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
NOT BADPROS:. I get decent coverage on my gray areas, and doesn't wear off too soon. CONS: Hair color is somewhat runny and messy. Wish it were a Gel or something thicker. 0 of 0 people found this review helpful. Did you? |
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Color not Quite Right YetThe color was still too dark, and I still can't get it consistent. I have many areas of brown patches of hair that I can blend it with my blonds. Needs a little more adjusting 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too BrassyI specifically asked my colorist to formulate hair color for me that would not result in brassiness. This product actually results in more brassiness than the drug store brands. I will be going back to the drug store for my next box of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Didn't coverDidn't cover grey thoroughly although left on longer than time. Don't think it's value for money as salon prices have come down 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Way way to strongTo many steps and it ruined my hair and I had major hair loss breakage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelley- We’re sorry to hear that your results did not turn out as you expected and that your hair felt more damaged than normal. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |