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Custom Color Set
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66,793 Verified Client Reviews |
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Inconsistent colorWhen I received the first package the color was great but as packages continued to ship the colors were always off. My hair color dye went from darkest brown/black to a brown which is not what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
SO disappointedI was hoping to give up the expensive salon trips and do my own color at home. I had recently transitioned from single process to balayage and loved the results. I didn't love the grey hairs so I figured I would give esalon a go. I hate the color they formulated and the greys are still visible. Now I'm stuck with a permenant color that I will have to either suck up and grow out or sink big $$$ into a salon fix. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Custom Hair ColorJust used my first hair coloring from eSalon. The color was perfect! 0 of 0 people found this review helpful. Did you? |
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Still Great!Very happy! 0 of 0 people found this review helpful. Did you? |
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Beautiful Color.Love my Color, Instruction were easy to follower. Everyone ask me were I got my hair done. Love it, Love It!!!! 0 of 0 people found this review helpful. Did you? |
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ColorColor comes out nice. 0 of 0 people found this review helpful. Did you? |
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LOVEWill get this again and again! 0 of 0 people found this review helpful. Did you? |
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Luv itLuv luv luv 0 of 0 people found this review helpful. Did you? |
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Still to darkThe color was still to dark. I love the concept. Saves me so much time. I'm going to try one more time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDominique- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
ColorColor is fine but I do not know why the hair on the front by my forehead were I have the most white hair the color did not last long it lasted only 3 weeks 0 of 0 people found this review helpful. Did you? |