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Custom Color Set
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66,772 Verified Client Reviews |
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Not satisfiedResults were not as advertised, just like any drugstore color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiriam - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
new colordisappionted wanted something lighter to go to my summer look of blonde as in my picture 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnette- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
My 2nd box looks perfect!I loved this system since my first box but the color turned out more red than I wanted. So I sent my colorist a note and she tweaked me a new box which turned out exactly how I wanted it with more violet hues. Also she gave me my second box free! Overall I love eSalon. The color quality is amazing my hair feels better after i color it. Also customer service is extremely nice and the price point is great! 0 of 0 people found this review helpful. Did you? |
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Absolutely love the colorEsalon hit on the head when they develop the color I wanted. I couldn't be happier. 0 of 0 people found this review helpful. Did you? |
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eSalon listens to customersMy stylist adjusted my color & I really like it, thanks 0 of 0 people found this review helpful. Did you? |
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Love itI love the color, the way my hair feels and how long it lasts. Covers the greys perfectly. 0 of 0 people found this review helpful. Did you? |
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Even colorVery pleased with the color consistency. It is lasting a long time. 0 of 0 people found this review helpful. Did you? |
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Fantastic ProductThis is the most long lasting fantastic coloring I have ever tried! I have to say when I went for a normal cut my hairdresser was astonished at the even tones. She told me how great it looked and even asked me the name of the website. 2 thumbs up! 0 of 0 people found this review helpful. Did you? |
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Awesome colorI love it! Easy to do and great color! First time wasn't what I wanted and they changed it, so now it's perfect!!! 0 of 0 people found this review helpful. Did you? |
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Awesome ProductThis is so superior to store bought color and so much cheaper than having my hair professionally colored. It lasts long and I've been very satisfied. My hairdresser even complimented on how good it looked. 0 of 0 people found this review helpful. Did you? |