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Did not work for meNot for me. Still too light at the roots. Also, I did a one time order, why am I being sent another??? Please take me off your autoship ASAP!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMinita - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NOT GOODthe color is very dull, I don't like it at all. Do not send anymore, I did not sign up for auto shipments.I tried it once and do not want any more shipments; If I do, I will not pay for it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Health hairLove this product! Its easy of use and short process time makes me want to tell everyone, I meet its qualities. In the salon it takes up to two hours for a color and other home products can take an hour and still not cover the grey. eSalon's product makes my hair shines, covers the grey and look so health everyone wants to know what I'm using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI couldn't be happier with this color. The change from previous is just what I wanted! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the richnessThis is a beautiful color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!!!I got the perfect hair color!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Long lastingMy hair usually does not retain its color very long but with eSalon, I have great color for extra time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatLove everything about this product. The only little grumble I have is there’s not enough of the shampoo or conditioner provided to actually wash or condition my long hair. I have to save them up & use 3 at once. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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not the hightlights that was awful and had to go out and buy something to coverpreview above 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorWell I was looking for red it turned out BROWN, DARK BROWN boo hooo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |